What are the responsibilities and job description for the Academic Credentials Specialist position at North Carolina Agricultural & Technical State University?
Posting Details
Classification Information
| Position/Classification Title | Student Services Specialist |
|---|---|
| Classification Type | SHRA |
| Position required to work during periods of adverse weather or other emergencies: | N - Not Mandatory |
| Minimum Experience/Education | Bachelor's degree; or an equivalent combination of training and experience. |
| Preferred Years Experience, Skills, Training, Education | Experience in higher education, student services, academic records, registration, graduation, or a related administrative area. Experience working with student records or student information systems is preferred. Demonstrated attention to detail, organizational and problem-solving skills, and the ability to interpret and apply established policies and procedures. |
| Required License or Certification |
Position Overview
| Primary Purpose of Position | The Academic Credentials Specialist administers degree clearance, graduation, degree conferral, and academic credential processes for undergraduate, graduate, and doctoral students. The position reviews and evaluates academic records and degree requirements, resolves discrepancies, applies University policies and academic requirements, and ensures the accuracy and integrity of degree and graduation records. The position also serves as trained backup for transfer articulation and transfer credit evaluation and provides cross-functional support for academic records and registration as needed. |
|---|---|
| Primary Function of Organizational Unit | The Office of the University Registrar reports directly to the Provost and Executive Vice Chancellor for Academic Affairs and serves as a central academic administrative unit supporting the University's academic mission. The office maintains the integrity, accuracy, confidentiality, and security of academic records and administers key academic processes, including registration, curriculum and catalog implementation, course and classroom scheduling, degree audit, grading, academic calendar administration, and degree completion. The office partners closely with Enrollment Management, academic colleges and departments, the Graduate College, Information Technology Services, and other University units to support academic progression, institutional compliance, and student success. |
| Work Hours | 8:00 am - 5:00 pm, Monday - Friday; occasional evening and weekend work may be required. |
| Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site) |
Key Responsibilities and Related Competencies
| Required Competency | Coordination - Operations |
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| Required Competency | Information/Records Administration |
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| Required Competency | Decision Making |
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| Required Competency | Program Management |
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| Required Competency | Client/Customer Service |
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Position Information
| Working Title | Academic Credentials Specialist |
|---|---|
| Competency Level | Journey |
| Position Number | 000344 |
| Recruitment Range | $41,499 - $54,000 |
| FLSA | Non-Exempt |
| Appointment Type | Permanent - Full-time |
| FTE | 40 hours/week, 12 months |
| If Time Limited, Appointment Length | |
| Organizational Division | University Registrar |
| Organizational Location | Provost/VC for Acad Aff |
| Organizational Unit | Assoc Registrar for Student Services & Operations |
Posting Detail Information
| Posting Number | SHRA3289 |
|---|---|
| Open Date | 10/29/2026 |
| Close Date | 11/04/2026 |
| Special Instructions to Applicant | You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A & T permanent employees include the following and more;
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station. |
| Quick Link | https://jobs.ncat.edu/postings/41981 |
Salary : $41,499 - $54,000