What are the responsibilities and job description for the Temporary Ticketing & Event Services Associate position at North Carolina A&T State University?
Classification Information
Position/Classification Title
Classification Type
Position required to work during periods of adverse weather or other emergencies:
Minimum Experience/Education
Preferred Years Experience, Skills, Training, Education
Minimum Requirement
HS Diploma, equivalency or combination of education and experience
One year of customer service experience
Basic computer skills, including proficiency in MS office applications (Word, Excel, Outlook, etc.)
Preferred Requirement
Experience with POS transactions and computer applications
Experience supporting event management & services
HS Diploma, equivalency or combination of education and experience
One year of customer service experience
Basic computer skills, including proficiency in MS office applications (Word, Excel, Outlook, etc.)
Preferred Requirement
Experience with POS transactions and computer applications
Experience supporting event management & services
Required License or Certification
Position Overview
Primary Purpose of Position
Position Purpose
North Carolina A&T State University periodically has temporary part-time staffing needs to support operations within the Ticketing Office and at athletic and university-sponsored events. This recruitment is intended to identify qualified candidates for temporary event and ticketing opportunities as workforce needs arise.
Temporary assignments may be available in a variety of event support functions, including ticket sales, customer service, concessions, event operations, and facility support. Assignments may support athletic competitions, commencement ceremonies, concerts, conferences, and other university-sponsored events. Assignment length, work schedule, and level of responsibility will vary based on departmental needs, with many positions requiring evening, weekend, and holiday availability.
Potential Duties and Responsibilities
Duties may include, but are not limited to:
- Selling and distributing event tickets in person, online, or by phone
- Providing excellent customer service to patrons, guests, and event attendees
- Assisting with ticket scanning, admissions, and guest entry procedures
- Responding to questions regarding event schedules, seating, policies, and venue information
- Supporting concession operations, including food and beverage sales
- Assisting with event setup, breakdown, and venue preparation activities
- Performing environmental services functions to help maintain a clean, safe, and welcoming facility
- Monitoring assigned areas to support positive guest experiences and venue operations
- Assisting with crowd management and directing patrons to designated locations
- Operating point-of-sale systems, cash handling equipment, and related event technology
- Providing general administrative and operational support as needed
- Performing other duties as assigned by the supervisor
Additional Information
Specific job duties, qualifications, work schedules, and assignment durations will vary depending on the needs of the hiring department and the nature of the temporary assignment. Details regarding individual opportunities will be discussed with candidates selected for an interview.
Only applicants who meet the minimum qualifications for a temporary opportunity will be considered. To enhance consideration, applicants are encouraged to upload all relevant certifications, licenses, training records, and other professional credentials at the time of application.
Please Note: This posting will remain active for six (6) months. Applicants who wish to be considered for temporary opportunities after the posting has expired must submit a new application to the subsequent posting.
Primary Function of Organizational Unit
The mission of the Ticket Office is to support the University community and external guests by managing, promoting, and facilitating ticket sales for Athletics and other university-sponsored events. The Ticket Office is committed to delivering exceptional customer service and creating a positive experience for patrons attending events at North Carolina A&T State University.
North Carolina A&T State University sponsors 13 varsity athletic programs and competes at the NCAA Division I level. The University is a member of the Colonial Athletic Association (CAA) in all sports except Football and Women’s Bowling. Through its ticketing and event operations, the Ticket Office plays a vital role in supporting student-athletes, enhancing fan engagement, and contributing to the success of athletic competitions and campus events.
The Ticket Office serves as a primary point of contact for event attendees, providing ticketing services, event information, and customer support while helping to foster an enjoyable and welcoming environment for all guests.
Work Hours
As needed basis; usually weekend or evening hours.
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
Key Responsibilities and Related Competencies
Position Information
Working Title
Temporary Ticketing & Event Services Associate
Competency Level
Contributing
Position Number
Recruitment Range
Commensurate with experience
FLSA
Non-Exempt
Appointment Type
Temporary - Part-time
FTE
If Time Limited, Appointment Length
Organizational Division
Staffing Services
Organizational Location
Human Resources
Organizational Unit
Temporary Employment
Posting Detail Information
Posting Number
SHRA3263
Open Date
09/10/2026
Close Date
02/28/2027
Special Instructions to Applicant
To be considered for employment, an electronic application must be completed and submitted. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must upload a DD 214 Certificate of Release or Discharge from Active Duty to their application during the application process. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify to confirm work authorization in the United States. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link
https://jobs.ncat.edu/postings/41535
Benefits:
Health Insurance, Vacation & Paid Time OffSalary : $31,681 - $46,577