What are the responsibilities and job description for the Bellperson position at North Block Yountville?
We're hiring full-time Bellperson to join our team! Working onsite, you will be surrounded by a fun and high-performing team that is dedicated to excellence in every aspect of our restaurant operations. We believe in empowering our employees, allowing you to showcase your skills and passion for hospitality and service. As a Bellperson, you will have the chance to interact with diverse clientele and build lasting relationships. If you are enthusiastic, detail-oriented, and enjoy working in a team-oriented environment, then this role is perfect for you.
This position requires evening and weekend availablity. While we prefer someone with experience, we're willing to train the right candidate. Prior proven customer service experience is a must.
A LITTLE ABOUT US
North Block Hotel, honored as "#1 Hotel in Northern California" by the Cond Nast Traveler's Readers' Choice Awards, is located in Yountville, the epicenter of Napa Valley's wine and culinary scene. The Restaurant at North Block Yountville, winner of TravelLeisure's World's Best and Cond Nast Traveler Reader's Choice awards, features seamless experience that is refined but relaxed by combining sophisticated design with eclectic elements, attentive service that is personal, and a menu that is refined and elevated but does not take itself too seriously. Extraordinary service, an enviable location, and a discerning clientele all combine here to create the perfect environment for hospitality professionals.
WHAT YOU WOULD DO AS A BELLPERSON
The Bellperson will assist guest with their luggage and show guests to their room. They will ensure that a great first impression oif service is presented to our guests. A presentable appearance as well as a customer service focused demeanor will be essential for this role. See the full job description included below for a complete list of details on this position.
North Block is a part of Mosaic Hotel Group; a collection of award-winning, boutique hotels, each providing an immersive experience for the modern traveler. With fewer than 80 rooms each, Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20 hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.
Palisades Hospitality offers the following benefits for eligible full time employees:
Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation,
Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 21
Perks: All employees are eligible to enjoy a Travel Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.