Client Services Assistant (Floater/Reception) Bilingual: English/Spanish

Salary Range

$47,268 – $52,104 with opportunities for 5% increases annually

Company Overview

At North Bay Regional Center, we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.

Who We Serve

North Bay Regional Center (NBRC) provides advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma and Solano counties. We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve. North Bay Regional Center serves over 12,000 people living within the geographic boundaries of Napa, Sonoma and Solano counties.

Note: Bilingual Spanish/English skills are required.

Definition:

As a Client Services Assistant, you will provide administrative support and assistance to Case Management, Clinical, Early Intervention, Resource Development, Federal Revenue, Information Technology (IT), Emergency Management and Facilities Department, SDP, Quality Assurance staff and agency departments, as needed. This position is primarily responsible for reception at the Santa Rosa location.

Minimum Education/Experience

Equivalent or graduation from high school

Three years of administrative/clerical experience in a work environment

OR

Graduation from business school or other two-year post high school program and two years of administrative experience. Proficient in Microsoft 365 (Word, Outlook, Excel) and have the ability to type 50 WPM

Special Requirements

Fluency in a language in addition to English is desirable and may be required. Bilingual: English/Spanish required

Ability to provide personal automobile transportation during working hours and for after-hours emergencies or access to another form of reliable transportation which meets these minimum requirements. This position will be primarily based in the office in the reception area.

Benefits

At NBRC, we offer our employees a comprehensive benefits package, including:

• CalPERS Retirement Plan
• CalPERS Medical Insurance Plans, with generous employer contributions
• Dental Insurance, with zero cost for employee only coverage
• Vision Insurance, with $5/month employee cost share for employee only coverage
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Employer Paid Life Insurance
• Generous vacation and sick accrual policies
• Employee Referral Reward Program
• 15 Paid Agency Holidays/year
• CalPERS 457 Supplemental Retirement Plan

Bi-lingual language differential:

• For those speaking, reading and writing other than English – $200 per month
• For those speaking a language other than English – $175 per month
• For those using American Sign language – $200 per month

North Bay Regional Center is an Equal Opportunity Employer