Inside Sales Horner Residential / Light Commercial

As our company continues to thrive, we are looking for a motivated, service oriented Inside Sales Representative to assist both Residential and Light Commercial customers for our Somerset, MA location Inside Sales provide unparalleled service as they understand customers’ needs to provide expertise on the best windows, doors, stairs, and millwork products and services for their building project. They also assist the Outside Sales Staff with quotes and sales coordination to provide an efficient customer experience to our builders and architects. The ideal candidate is familiar with windows, doors and millwork or has a background in construction. In addition, proficiency with computers, customer service, multitasking and organization skills are essential. If you’ve got what it takes and want to work for a growing family-owned company, let’s talk! Company Mission and Continuous Improvement

• Mission Statement – lives up to the company mission, values and strategic goals. “Provides exceptional products and services to every customer, every time.
• Always promote a positive image of our company and our employees.
• Continuous Improvement- gets involved on teams or individually to make and implement suggestions. Uses reliable methods to improve the efficiency of his/ her job method or the department to make small improvements to our business every day.
• Maintain work areas to 5s standards.(Sort, Set, Shine, Standardize, Sustain & Safety)
  
  

Required Education & Experience

• High School Diploma or Associates degree or equivalent years of business experience.
• 2-5 years of industry related millwork experience, as well as experience with Commercial Products and Sales
• Ability to read blue prints, develop estimates, quotes.
• Knowledge of sales margins, mark ups.
• Exceptional communication, interpersonal and customer service skills.
• Problem solving skills.
• Ability to multi task and set priorities.
• Computer knowledge of PC’s, ponderosa software
  
  

Physical Demands

• Must take and pass post-offer screening and drug test
• Sitting: at desk throughout the day (75%)
• Standing/Walking throughout the day (25%)
• Stooping/Reaching/Bending: minimal
• Lift/Grasp: with dominant hands and fingers to type, answer phone
• Carry/Grasp: with dominant hands minimal
• Push/Pull: with dominant hands minimal
• Vision: must see near and far sighted
• Hearing: must hear and speak
  
  

Work Environment

• Office space
• Climate controlled temperature
• Extended work day as needed
  
  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.