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Floating Customer Service Representative

North American Title Loans
Florence, AL Full Time
POSTED ON 12/13/2025 CLOSED ON 12/28/2025

What are the responsibilities and job description for the Floating Customer Service Representative position at North American Title Loans?

North American Title Loans - Floating Customer Service Representative (Entry Level)

Are you looking for a stable, full time, entry level position with career potential? If so, you’ve come to the right place! *Hiring Manager will be calling from area code '404' (GA) - Please keep a look out for that area code in the upcoming weeks.*

**We are currently hiring for our location on 3619 Mercer University Dr.
Macon GA
205 Cox Creek Pkwy. Florence AL 35630
2600 Jackson Hwy. Sheffield, AL 35660
3101 Woodward Ave. Muscle Shoals, AL 35661

Incentives:
  • Full Time Positions: rotating Monday – Friday 10am-6pm and rotating Saturdays 9am-2pm. Closed Sundays!
  • Weekly Pay
  • Health benefits
  • Paid Holidays
  • Vacations
  • Paid time off
  • Paid on-site training
  • Competitive Salaries

Requirements:
  • Must be 18 years or older
  • Must be able to work full time
  • A high school degree or equivalent
  • Basic computer and data entry experience
  • Minimum 2 years customer service experience
  • Collections experience preferred
  • Criminal background check
  • Consumer credit check
  • Drug screen

Primary Responsibilities:
  • Provide superior customer service
  • Loan processing
  • Cash handling
  • Collection calls

How to apply:
  • You can drop off your resume at our local office located at 3619 Mercer University Dr. Macon GA
OR
  • Reply to this ad with your resume attached

Notes:
  • Resumes must include employment history, employment dates, description of each position, and educational background. **A cover letter is preferred.**
  • Hiring Manager will be calling from area code ' 678' (GA) - Please keep a look out for that area code.

Our background:

North American Title Loans is one of America’s most respected title loan companies. We currently own and operate nearly 1,000 offices in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need.

We believe our Customer Service Representatives are the heart of our business. We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and seeking a career providing superior customer service.

Please feel free to visit our website for further information: https://www.loanmaxtitleloans.net/

Salary.com Estimation for Floating Customer Service Representative in Florence, AL
$33,323 to $42,107
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