International Sales Coordinator

SUMMARY

North American Rescue is seeking an experienced International Sales Coordinator to support its international growth strategy, serving international allied armed forces and first responders. This position serves as a critical liaison between field sales, customers, and internal stakeholders, meaning the role involves both customer-facing and internal relationships. 

*This is an in-office only role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This is not an all-inclusive list of duties and responsibilities. Projects/duties may be added as needed.

• Act as primary liaison between regional sales directors in the field and internal support teams (customer service, regulatory affairs, product management)
• Monitor, track and coordinate responses to INTL tenders and RFPS
• Work with sales, regulatory and legal to ensure all bid documentation is accurate, complete and submitted on time
• Liaise with internal departments to gather all necessary documentation
• Coordinate timelines, deliverables, and stakeholder communications for international initiatives
• Assist in monitoring bid-boards as international platforms become available.
• Maintain and update SP with crucial INTL data in collaboration with internal teams
• Track bid win/loss metrics for sales leadership
• Support new market development initiatives in partnership with regional sales directors.
• Assist with market research and competitive analysis for international opportunities
• Coordinate with product management on international market requirements and specifications
• Work from home may be required on weekends or after hours

SUPPLEMENTAL RESPONSIBILITIES 

• Completes any tasks and/or projects assigned by supervisor 
• Other duties as assigned 

ACCOUNTABILITY

• Serve as the central point of contact between regional sales directors and internal teams to support international sales initiatives, bids, and market development efforts.
• Coordinate and manage international tender and RFP processes, ensuring timely, accurate submissions and effective cross-functional collaboration.

AUTHORITY

• This role has no direct reports

QUALIFICATIONS

Education

• Bachelor's degree preferred

Experience

• 3-5 years of experience in customer service and inside sales, preferably in the medical device, pharmaceutical, or related industries.
• Prior experience working with customers in international/non-US markets.

Specific Characteristics

• Strong project management and coordination skills.
• Excellent written and verbal communication abilities.
• Proficiency with CRM systems and project management tools
• Ability to work collaboratively across internal departments in the office and with colleagues in remote environments
• Detail-oriented with strong organizational skills
• Knowledge of international military/defense markets or government contracting
• Basic knowledge of international regulatory standards or the ability to learn/understand these terms.

DEMANDS 

Time and Availability 

• Must be able to work a minimum of 40 hours each week from 8 a.m. – 5 p.m. or some variation thereof 
• Occasional evening and weekend work may be required as job duties demand 
• Work from home may be required on weekends or after hours

Travel 

• Must have transportation to and from headquarters in Greer, South Carolina 
• Valid US Passport
• Able to travel up to <15%. 

Physical 

The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Frequently required to hear and talk 
• Use of hands for keyboard usage 
• Frequent sitting, standing, and walking. 
• Occasional reaching with hands and arms, stooping, kneeling, and lifting and/or moving over 50 lbs. 

Environment 

• Must be able to work in a moderately loud work environment 

DISCLAIMERSAAP/EEO Statement

North American Rescue provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.