What are the responsibilities and job description for the Leasing Consultant at Gettysburg Square Apartments position at North American Properties?
North American Properties and its portfolio companies believe that it all comes down to connections—people to each other; cities to their souls; partners to opportunities; and individuals to experiences that move them.
We believe that by fulfilling people's desire for connectedness, we're creating happier places and experiences that in turn become more successful environments, more vibrant communities and ultimately, a better world. Since 1954, we've balanced a well-capitalized approach and a keen focus on successful execution with a willingness to question conventional wisdom, reimagining and expanding the possibilities for more than $7 billion of assets across the US.
Whether developing multifamily, mixed-use, office, student housing, hotel or retail environments, we're driven to deliver more valuable, meaningful real estate and ventures that transform, inspire, delight and succeed by connecting us all with what matters most.
Job purpose
The Leasing Consultant ("LC") fulfills all leasing and customer service needs of the property.
Duties and responsibilities
The primary responsibilities of the Leasing Consultant will include:
- Serving as the primary contact for residents and prospective residents
- Performing all marketing and leasing activities
- Learning and adhering to Fair Housing laws
- Applying the property's Lease Agreement and Rent and Policy Schedule to all transactions.
- Implementing sales and customer service strategies outlined in the NAP Way training.
- Touring apartments and community amenities with prospective residents
- Maintaining targeted occupancy
- Generating sales leads via internet listings, social media, and community outreach
- Building and maintaining resident relations
- Coordinating resident activities
- Accurate and timely reporting of all daily leasing activity
- Managing and following up with all resident and lead information through a variety of technological tools including data bases, Microsoft Excel, and Microsoft Word
- Preparing and presenting all lease contracts and related documents
- Properly opening, closing, and keeping the leasing office stocked to be prepared for visitors.
- Inspecting leased apartments prior to move-in and reporting potential issues to manager and/or maintenance team
- Inspecting models, amenities, and tour path daily to identify, correct, and/or report issues
- Gaining expert area knowledge to include property, floor plans, availability, competitors, surrounding community, and local businesses/attractions
- Demonstrating company values at all times
- Completing additional duties or task assigned by manager
The ideal candidate must demonstrate:
- Outstanding customer service and communication skills
- Highly developed interpersonal skills
- Self-confidence and poise
- Positive attitude and outgoing personality
- Exceptional organizational and multi-tasking skills
- Strong drive to succeed.
- Dependable, strong work ethic
- Ability to work weekends.
Qualifications & Requirements
- High school diploma or equivalent
- Valid driver's license
- Dependable transportation
- Successful sales or customer service-related background
Working Environment
North American Properties upholds a professional and deadline‐oriented working environment in an office setting. S/he will be expected to interact with and internal and external continuants on a daily basis.
Compensation and Benefits
North American Properties' Leasing Consultant position will include an excellent benefit package that includes medical, dental, life, and 401(k). It will provide a competitive salary based on the candidate's experience.
About North American Properties
NAP upholds a professional and deadline‐oriented working environment in an office setting. At NAP, we live our values of Relationships, Ownership, Agility, Strength, and Stability, Courage and Creativity, Empowerment, and Integrity.
North American Properties does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
We look forward to hearing from you!