Regional Director Ops

Overview

Regional Director of Operations

Join Us in Transforming the Dental Experience

Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit.

Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry.

Responsibilities

The Role You’ll Fill at NADG

Our Operations Department is expanding! As a member of our team, you will…

• Oversee the daily administrative operations of our dental practices (14) within the Greater Detroit area, providing leadership and guidance on employee relations, patient relations, and achieving administrative operational goals.
• Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operations expenses.
• Conduct financial report review, revenue posting, and staff payroll.
• Build strong and productive partnerships with dentists and office teams, while making effective decisions based on data analysis, organizational observations, and cost controls.
• Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and core values.
• Recruit, hire, develop, and retain high-performance teams through training/education, coaching, expectation setting, and accountability, while also ensuring compliance with all operational standards and regulations.
• Work collaboratively with organizational departments to ensure consistent communication with Vice President of Operations and executive team regarding challenges, action plans, and process improvements.

Qualifications

The Skills We’re Looking for

• This role requires a at least 2 years experience in multi-unit management
• Dental experience required
• The ideal candidate is someone who has built and managed programs across multiple office locations, but what we really need is someone who is high energy, loves coaching and developing other, is highly organized, and is willing to go the extra mile to deliver results for their team.
• Familiarity with dental software and Microsoft Office products with the ability to learn new programs and analyze data
• Commitment to providing exceptional service, support, and education to team members
• Ability and willingness to travel frequently across multiple office locations spanning 1-2 hours driving distance. In some cases, the responsibilities of this role may require overnight travel. All travel expenses are covered by the company.
• Ability and willingness to travel to off-site leadership meetings a few times a year.

Benefits:

• Health, Dental and Vision Insurance (Full-time employees)
• Healthcare Spending Account
• Paid Time Off
• 401k
• Voluntary Life & Disability Insurance
• Referral Program
• Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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