What are the responsibilities and job description for the Quality Specialist position at North American Coating Laboratories?
Ever wondered what it takes to coat the lenses that guide rovers on Mars, help surgeons see clearly, or make the next blockbuster look incredible on screen? That's where you come in.
At NACL, precision isn't a buzzword — it's the whole job. We're on the hunt for a Quality Specialist who geeks out over root-cause analysis, gets a little thrill from a clean audit, and genuinely enjoys making good systems even better. If “detail-oriented problem solver” is basically your personality type, keep reading.
What You'll Actually Be Doing
You'll take the wheel on our Quality Management System (QMS), keeping it sharp, compliant, and aligned with ISO 9001:2026 — while making sure our data handling meets CMMC cybersecurity standards. Think of yourself as the person who keeps the whole engine running smoothly behind the scenes, and gets the credit when it purrs.
- Own compliance across ISO, ITAR, CMMC, and other certifications — you're the keeper of the standards.
- Plan, schedule, and run internal audits across every department (yes, you'll know this building better than anyone).
- Tackle production quality issues head-on — RMAs, customer conversations, and everything in between.
- Be the go-to face for third-party ISO auditors and customer audits (bring your A-game and a friendly smile).
- Track findings, assign corrective actions, and follow through until they're actually fixed — not just filed away.
- Coordinate with our registrar on certification and surveillance audits.
- Champion a culture where quality, accountability, and “we can always improve this” are just how we operate.
Who We're Looking For
We want someone driven, positive, and genuinely “Here to Help.” You love digging into the details, you don't flinch at a tricky problem, and you'd rather fix the root cause than slap on a band-aid.
- 3–7 years in quality management or quality engineering (preferred, not gatekept — talk to us if you're close).
- Solid grasp of ISO 9001:2015 / ISO 9001:2026 and QMS platforms.
- Bonus points for CMMC cybersecurity know-how.
- Comfortable leading internal audits and root cause analysis.
- A communicator who follows through and doesn't let things fall through the cracks.
- Relevant quality certifications? Even better — show them off.
Why NACL?
We're an industry-leading optical coatings company serving customers across the U.S. and around the globe. Our coatings show up in places you'd never expect — and a few you'd absolutely brag about:
- Lasers & Photonics
- Aviation & Aerospace
- Medical
- Consumer Electronics
- LIDAR
- Virtual, Augmented & Mixed Reality
- Military
- Entertainment & Film
Join us, and your fingerprints (figuratively — we're very ISO about that) will be on products flying through the sky, exploring space, powering the next generation of AR/VR, and lighting up movie screens.
Ready to Raise the Bar With Us?
If you're the kind of person who finds a mis-filed corrective action mildly offensive and a perfectly executed audit deeply satisfying — we'd love to meet you. Apply today and help us build a culture where quality isn't just checked, it's championed.
Equal Employment Opportunity
We are an equal opportunity employer and comply with all applicable laws, including Title VII of the Civil Rights Act of 1964 and the Ohio Civil Rights Act. We prohibit discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status.
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $65,000