What are the responsibilities and job description for the Data Support Specialist position at North American Clutch & Driveline?
About the Role
North American Clutch & Driveline is a manufacturer of industrial and agricultural clutches and mechanical components, and we're looking for a detail-oriented Data & IT Support Specialist to join our team. Reporting to the IT Manager, you'll keep our business data accurate and reliable across systems like ERP, PLM, and our shop-floor data tools. You'll also be the first point of contact for everyday IT and office needs.
This is a hands-on role for someone who likes accurate records, enjoys solving problems, and wants to grow their technical skills in a manufacturing setting. You'll work with real production data, help with system migrations, and learn how engineering, purchasing, sales, and shipping information moves through the business.
Responsibilities
- Enter and maintain purchase orders, manufacturing orders, sales orders, shipping information, and warranty records
- Clean, standardize, and prepare data from legacy systems for bulk imports, conversions, and system migrations
- Find and resolve duplicate records, data errors, and incorrect entries, and recommend fixes that prevent them from happening again
- Run routine SQL queries and predefined reports for staff across the company
- Read engineering documentation and technical drawings and enter the relevant information into our systems
- Process general inventory transactions and the paperwork that goes with them
- Write and maintain standard operating procedures (SOPs) for data entry
- Handle document filing and scanning, including optical character recognition (OCR) of paper records
- Answer inbound company calls and route them to the right person or department
- Provide first-response IT support and take on other duties as assigned
Requirements
- High school diploma, GED, or equivalent
- Comfortable with Microsoft Office and business software such as ERP, CRM, DAQ, and PLM platforms
- Strong general computer skills, including working with files and folders across network drives
- Strong attention to detail, with the ability to stay accurate while working through high volumes of data
- Clear communication skills, by phone and in writing
Preferred Qualifications
- Associate degree in IT, business, data, accounting, or a manufacturing-related field
- Experience working with databases or basic SQL
- Ability to read technical drawings and pull out key information
- Experience in a manufacturing or industrial environment
Pay: $21.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $21 - $23