What are the responsibilities and job description for the Director of Quality position at North American Aircraft Service & Accessories?
Director of Quality
North American Aircraft Service & Accessories LLC (NAAS)
Location: San Antonio, TX
Job Type: Full-time
Pay: Based on Experience
Position Overview
North American Aircraft Service & Accessories LLC is seeking a Director of Quality to lead quality assurance and quality control across our aircraft maintenance, repair, and component operations.
This position oversees the quality program, inspection processes, regulatory compliance, and maintenance documentation. We are looking for a hands-on leader who sets clear standards, supports the shop, and follows through on corrective actions.
Responsibilities
- Lead and maintain the company’s quality assurance and quality control programs.
- Oversee compliance with applicable FAA requirements, company manuals, customer specifications, and approved technical data.
- Maintain and update the Repair Station Manual, Quality Control Manual, and related procedures.
- Direct inspection activities and verify that maintenance records and return-to-service documentation are accurate and complete.
- Serve as the primary contact for quality-related matters with regulatory authorities, customers, and auditors.
- Plan and conduct internal audits and coordinate external audits.
- Investigate quality discrepancies, customer returns, and nonconformances; identify root causes and verify corrective actions.
- Oversee supplier quality, receiving inspection, tool calibration, and parts traceability.
- Ensure inspection personnel are qualified, trained, and properly authorized for their assigned duties.
- Work with management and shop personnel to resolve quality issues and improve processes.
- Maintain a culture of safety, accountability, and consistent workmanship.
Qualifications
- Experience leading quality assurance or quality control in an aviation maintenance or repair environment.
- Strong working knowledge of FAA Part 145 repair station operations and applicable maintenance requirements.
- Experience managing audits, corrective actions, technical documentation, and inspection processes.
- Ability to read and interpret maintenance manuals, component maintenance manuals, service bulletins, airworthiness directives, and other technical data.
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to make sound quality decisions while working closely with production and management.
Preferred Qualifications
- FAA Airframe and Powerplant certificate.
- FAA Repairman Certificate
- Previous experience as a Director of Quality, Quality Manager, Chief Inspector, or similar aviation leadership role.
- Experience with aircraft accessories, component repair and overhaul, and field maintenance operations.
- Familiarity with aviation maintenance and inventory software.
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,000