What are the responsibilities and job description for the Check-In Receptionist position at North Alabama Bone & Joint Clinic?
The Check-In Receptionist is responsible for all aspects of patient registration and check in. This member of our fast-paced orthopedic practice will greet, assist, and provide direction and information to patients and visitors.
As part of the application process, we ask all candidates to complete the Predictive Index Assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, please complete the assessment here: The Predictive Index
Duties/Responsibilities:
- Complete patient registration and check in process, verifying insurance benefits
- Obtain necessary referrals
- Collect and post patient copays and payments
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Scheduling appointments
- Assists patients as necessary. Contacts appropriate parties for transportation.
- Managing payment batches and submitting daily balance sheets
- Maintains reception area in a neat and orderly condition
- Assists patients with electronic kiosks
Required Skills/Abilities:
- Ability to project a professional image with a strong sense of ethics
- Excellent verbal and written communication skills.
- Strong computer skills
- Strong organizational, prioritizing and analytical skills.
Education and Experience:
- High school graduate or equivalent required.
Physical Requirements:
- Prolonged standing and/or periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, please take the assessment here: Predictive Index Assessment for Front Desk