What are the responsibilities and job description for the Shift Supervisor - Residential (Girls Unit) - 1st, 2nd, and Overnight position at Norris, Inc.?
The mission of Norris, Inc. is Transforming lives through the power of connection and healing.
Are you looking for an employer that is innovative and trauma informed? Are you looking for a job that is going to be challenging and rewarding all at the same time? Well you’ve come to the right place! When you choose a career with Norris, you walk away every day knowing that you had a positive impact on the lives of others.
Norris’ Group Care Programs include a Residential Unit for boys, a Residential Unit for girls, and a Shelter Unit, all providing treatment, educational, and therapeutic recreational services to youth ages 12 through 17 and their families. Youth receive services related to mental health emotional behavioral disorders, problematic sexualized behaviors, AODA, and trauma, including physical, sexual, emotional abuse or neglect. The Norris team strives to provide the best quality care to youth and families by making meaningful connections and providing a safe space for individuals to heal. We engage those we serve, our colleagues and our community with respect, compassion and acceptance.
Norris is currently seeking a First Shift Supervisor, Second Shift Supervisor and an Overnight Supervisor to fulfill the role of Shift Supervisor for our new Residential Care Program, providing services to female youth, which is a first in Norris history – which has been around for over 100 years! Come be a part of this new program on our beautiful Mukwonago campus.
Under the supervision of the Program Manager, the Shift Supervisor oversees the milieu and the day-to-day operations of an assigned hall/building in accordance with Norris policies, protocols, and procedures, licensing requirements, placing agency expectations and best practice standards. The Shift Supervisor ensures that hall services address youth needs according to their personalized plans (i.e., treatment, learning, etc.), helps employees implement trauma informed principles, uses and teaches de-escalation techniques, and serves as an overall resource for the hall and leadership team. The Shift Supervisor directly supervises all Youth Care Specialists on their shift. The Shift Supervisor serves in the Leader on Duty (LOD) role.
The Shift Supervisor ensures appropriate cultural responsiveness to the ethnic and cultural diversity of youth, families and employees while effectively communicating and promoting the philosophy, goals, policies, and procedures of Norris. As a 24/7 treatment program, the Shift Supervisor position requires the individual to work a flexible schedule in order to support the needs of their shift and the program and understands that their schedule is subject to change to meet the program’s evolving needs at any time, including nights, weekends and holidays.
Other Benefits to consider:
Are you looking for an employer that is innovative and trauma informed? Are you looking for a job that is going to be challenging and rewarding all at the same time? Well you’ve come to the right place! When you choose a career with Norris, you walk away every day knowing that you had a positive impact on the lives of others.
Norris’ Group Care Programs include a Residential Unit for boys, a Residential Unit for girls, and a Shelter Unit, all providing treatment, educational, and therapeutic recreational services to youth ages 12 through 17 and their families. Youth receive services related to mental health emotional behavioral disorders, problematic sexualized behaviors, AODA, and trauma, including physical, sexual, emotional abuse or neglect. The Norris team strives to provide the best quality care to youth and families by making meaningful connections and providing a safe space for individuals to heal. We engage those we serve, our colleagues and our community with respect, compassion and acceptance.
Norris is currently seeking a First Shift Supervisor, Second Shift Supervisor and an Overnight Supervisor to fulfill the role of Shift Supervisor for our new Residential Care Program, providing services to female youth, which is a first in Norris history – which has been around for over 100 years! Come be a part of this new program on our beautiful Mukwonago campus.
Under the supervision of the Program Manager, the Shift Supervisor oversees the milieu and the day-to-day operations of an assigned hall/building in accordance with Norris policies, protocols, and procedures, licensing requirements, placing agency expectations and best practice standards. The Shift Supervisor ensures that hall services address youth needs according to their personalized plans (i.e., treatment, learning, etc.), helps employees implement trauma informed principles, uses and teaches de-escalation techniques, and serves as an overall resource for the hall and leadership team. The Shift Supervisor directly supervises all Youth Care Specialists on their shift. The Shift Supervisor serves in the Leader on Duty (LOD) role.
The Shift Supervisor ensures appropriate cultural responsiveness to the ethnic and cultural diversity of youth, families and employees while effectively communicating and promoting the philosophy, goals, policies, and procedures of Norris. As a 24/7 treatment program, the Shift Supervisor position requires the individual to work a flexible schedule in order to support the needs of their shift and the program and understands that their schedule is subject to change to meet the program’s evolving needs at any time, including nights, weekends and holidays.
- High school diploma or equivalent is required; a Bachelor’s degree or Associate’s degree in a social or behavioral science is preferred.
- Candidates must have a minimum of four years of experience working with children involved with the child welfare and/or juvenile justice systems with demonstrated physical and mental skill and ability to intervene and manage difficult/acting out behaviors according to Norris philosophy and practice required.
- Minimum of two years of management experience leading a team is preferred.
- A valid Wisconsin driver license is required.
Other Benefits to consider:
- Great health, dental, and vision insurance for eligible employees.
- HSA Option where the company will contribute up to $500 annually for an individual plan or $1,000 annually for a family plan.
- Tuition Reimbursement (after one year of service)
- Advance Pay Option
- Great PTO benefits!
- Holidays and Birthday PTO day
- Mileage Reimbursement
- 403(b) Plan with Principal
- Norris provides matching contribution of elective deferral contribution by the employee, after one year of service.
- Norris Board of Directors has a discretionary fund where they add up to 2% annually non-voluntary to all 403(b) accounts.
Salary : $45,000 - $64,000