What are the responsibilities and job description for the medical office clerical/receptionist position at Norris Creek Family Practice?
About us
Norris Creek Family Practice is a small primary care clinic in Fayetteville, TN. Our goal is to Provide excellent primary care in a friendly and professional manner.
Our work environment includes:
- Friendly staff
- Relaxed atmosphere
**Overview:**
We are seeking a highly motivated and organized Clerical Worker to join our healthcare team. The ideal candidate will be able to provide exceptional patient service, manage medical records efficiently, and maintain a high level of accuracy in all administrative tasks. The role involves working in a fast-paced environment, where attention to detail and the ability to multitask are essential. If you have a passion for healthcare and enjoy working in a dynamic setting, this position is for you.
**Duties:**
- Provide patient service, answering phone calls, and responding to inquiries in a professional and courteous manner.
- Manage medical records, ensuring that patient information is accurate and up-to-date.
- Assist with patient registration and scheduling.
- Assist with medical collections, communicating with patients and insurance companies to resolve any outstanding balances.
- Maintain a clean and organized workspace, adhering to HIPAA guidelines and confidentiality standards.
- Perform administrative tasks, including filing, scanning, and photocopying.
- Verify insurance coverage and process claims in a timely manner.
- Work in a clinic setting, interacting with patients, healthcare professionals, and other support staff.
- Provide support to the medical office or other healthcare settings as needed.
**Qualifications:**
- High school diploma or equivalent required.
- Prior experience in a medical or healthcare setting preferred.
- Scheduling and insurance knowledge preferred.
- Ability to work efficiently and independently.
- Excellent communication and interpersonal skills.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Fayetteville, TN 37334 (Required)
Work Location: In person
Salary : $13 - $15