What are the responsibilities and job description for the Personal Assistant position at Normas Cleaning Services Inc?
Overview
We are a growing professional cleaning company seeking a reliable, organized, and bilingual (English/Spanish) Part-Time Personal Assistant / Operations Coordinator to support both business operations and personal administrative needs. This role is essential to maintaining excellent client service, coordinating schedules, managing teams and job sites, and ensuring day-to-day operations run smoothly.
The ideal candidate is professional, detail-oriented, highly organized, and comfortable handling a variety of responsibilities ranging from client communications and team coordination to personal errands and executive support. This position requires flexibility, strong communication skills, and proficiency in Microsoft Office applications. This job would also transition to a full time position.
Duties:
Business Operations
- Communicate with clients via phone, text, email, and messaging platforms in both English and Spanish.
- Schedule cleaning appointments and coordinate employee assignments.
- Manage calendars, appointments, and daily business activities.
- Respond promptly to customer inquiries and provide exceptional customer service.
- Create, process, and track purchase orders and supply requests.
- Monitor inventory and coordinate the ordering of cleaning supplies and equipment.
- Maintain client records, schedules, contracts, and business documents.
- Assist with invoicing, data entry, and general administrative tasks.
- Coordinate and support cleaning teams to ensure quality service and customer satisfaction.
- Conduct job site visits and communicate updates, concerns, and project status to management.
- Assist with onboarding and training support for new team members.
- Perform light cleaning duties when needed to support team operations.
- Prepare reports, spreadsheets, and business communications using Microsoft applications.
- Performing check in and check out of crews
Executive & Personal Assistance
- Assist the business owner with personal administrative tasks and errands as needed.
- Schedule and manage personal appointments, including doctor's appointments, dental appointments, and other personal commitments.
- Coordinate personal and business travel arrangements when required.
- Pick up dry cleaning, supplies, and other business or personal items.
- Manage reminders, follow-ups, and personal calendar items.
- Assist with special projects and personal tasks to help maximize the owner's productivity and efficiency.
Requirements
- Fluent in English and Spanish (spoken and written).
- Previous experience as a Personal Assistant, Executive Assistant, Administrative Assistant, Office Coordinator, or similar role preferred.
- Proficient in all Microsoft applications, including (Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint (preferred))
- Strong organizational, multitasking, and time-management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong problem-solving abilities and attention to detail.
- Professional demeanor with excellent customer service skills.
- Ability to work independently and take initiative.
- Experience managing teams, coordinating schedules, and overseeing job sites preferred.
- Valid driver's license and reliable transportation required.
- Comfortable running business and personal errands as needed.
- Ability to occasionally lift supplies and perform light cleaning duties.
- High school diploma or equivalent required; additional administrative, business, or management experience is a plus.
- Flexible on hours and able to start early or stay late depending on work (varies by day)
Join us as a Personal Assistant where your organizational prowess fuels our success!
Pay: $18.00 - $25.00 per hour
Work Location: In person
Salary : $18 - $25