Service Valet

As a Service Valet, you’re one of the most important members at Norm Reeves Honda Vista. You’re responsible for creating a great service experience for our guests and ensuring all guest vehicles are handled with excellent care. Your positivity and attention to detail are what keep our guests coming back time after time.

Your work is key in ensuring that our guests leave 100% satisfied with their Norm Reeves experience. This role is a great entry point into your career with us!

What You’ll Do:

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location
• Controls service traffic flow and parking
• Determines if customers coming into service have an appointment
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage
• Assists service advisors when needed
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Maintains a professional appearance
• Place vehicle Interior Protection in each vehicle
• Tag keys and place mirror tags in all vehicles
• Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked
• Adhere to all customer service processes
• Fill in for shuttle drivers as needed
• Bring customers’ vehicles to the front of service drive when directed
• Ensure customers’ vehicle is free of dirt and grease from their service visit
• Guides vehicles through the car wash
• Light lifting duties when needed

What You’ll Need:

• Full time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record is required
• Ability to operate a wide variety of vehicles; manual transmission
• People-oriented, outgoing, positive, friendly attitude
• Attention to detail in a fast-paced environment
• Strong sense of integrity and responsibility
• Exceptional communication skills and positive attitude

What We Offer:

• Free training opportunities
• Advancement opportunities
• Tuition Reimbursement - Up to $2,000 reimbursement within 12-month period
• 401k with Matching Contribution – 25% match on up to $4,000 contribution per year
• Paid Time Off and Holidays
  • 1st year is up to 6 PTO days 
  • 2nd to 4th year is 11 PTO days 
  • 5 years is 16 PTO days 
  • 6 Holidays per year
• Medical (PPO), Dental (PPO & HMO), Vision and complimentary Group Life Insurance
• Employee Discounts for Sales, Service and Parts
• Employee Referral Bonus Program 
• Company Partner Discounts
• Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)