Janitorial Attendant

Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.

Job Title: JANITORIAL ATTENDANT

Shift Schedule: 6:00 PM – 2:30 AM (3^rd Shift, Tuesday & Wednesday off) 

                             6:00 PM – 2:30 AM (3^rd Shift, Wednesday & Thursday off)

 (Full-time, 40-hour work week with two permanent days off)

Starting Rate: $19.8457 PER HOUR / $41,279.1235 ANNUAL 

CLOSING DATE: This job announcement will be open until filled. 

ABOUT US: Norfolk International Airport is the aviation gateway to Coastal Virginia and northeastern North Carolina, including the Outer Banks. It has enjoyed four consecutive years of record traffic with nearly 4.9 million passengers in 2025. Its eight commercial airlines offer nonstop service to more than 40 cities coast to coast. Our vision is that every team member has a stake in bringing our “Here & There For You” brand to life for every passenger and fellow employee. We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan. 

OUR MISSION: The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport. 

JOB SUMMARY: This position is primarily responsible for performing tasks necessary to maintain a clean, safe and orderly terminal. Areas to be assigned will include all public and private areas in the passenger terminals. 

ESSENTIAL JOB FUNCTIONS: The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Perform frequent cleaning of all restrooms; ensuring each facility is stocked with supplies and in good working order.
2. Maintain all carpet areas, keeping them clean and free of litter using manual and automatic equipment. Remove gum and all spills and report any damaged carpet immediately.
3. Clean and/or polish all planters, charging stations, lobby furniture, elevators and escalators.
4. General cleaning of assigned office spaces, moving furniture and equipment, when possible, for proper cleaning operations.
5. Clean various windows, glass doors and frames in public areas as assigned including frequent spot cleaning, using equipment provided.
6. Pick up and dispose of trash in the terminal and maintain cleanliness around the exterior of building when required.
7. Responsible for cleanliness of all corridor walls and floors. This includes mopping, stripping, waxing and buffing all tile floors when necessary.
8. Perform work tasks with the consideration that large numbers of passengers may be in the immediate vicinity. Organize work assignments and complete them in a timely manner.
9. Assists with conference room set-ups.
10. Exercise care in the use of cleaning materials and equipment for the maximum and best economical application.
11. Reporting accidents, hazardous conditions, and maintenance items to supervisor or lead attendant.
12. Performs all other duties as assigned and directed.
13. Adhere to all Authority personnel policies and department guidelines.

KNOWLEDGE, SKILLS AND ABILITIES: The following generally describes the knowledge, skills and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

1. Familiarity with cleaning equipment and supplies and knowledge on how to properly use them.
2. Ability to follow verbal and written instructions/directions.
3. Possess the ability to exercise tact and customer service when dealing with Authority personnel and the general public on a regular basis.
4. Possess a positive attitude and professional demeanor.
5. Must be available to report to work even during inclement weather conditions.
6. Willing and able to perform routine, repetitive tasks on a continuous basis and perform tasks despite frequent interruptions.
7. Basic computer skills preferred.

EDUCATION/TRAINING: 

1. High school graduate or equivalent.

EXPERIENCE: 

1. Six months' using floor care equipment and chemicals experience required.
2. Six months’ commercial cleaning experience, preferred. 

SPECIAL REQUIREMENTS: 

1. Ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge as may be required by assigned job duties and responsibilities. 

EQUIPMENT OPERATION: Operates cleaning equipment.

PHYSICAL & MENTAL DEMANDS: Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitations.

The employee is required to reach with hands and arms, bend, stoop, squat, stand and walk constantly. The employee is required to assist in lifting conference tables and chairs, pushing and pulling table carts, unloading cleaning supplies from trucks, and lifting trash barrels. The employee must frequently lift or move up to 35 pounds. The employee is occasionally required to use small ladders and climb stairs. Employees must demonstrate the ability to perform these essential functions during their physical examinations.

WORKING CONDITIONS/HAZARDS: General cleaning of public areas, daily exposure to passengers..

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: It is the policy of the Norfolk Airport Authority (NAA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, sex, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, NAA will provide reasonable accommodations for qualified individuals with disabilities.

DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All Norfolk Airport Authority (NAA) employees are at-will under Virginia law and NAA personnel policies.

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