Social Media Marketing and Shipping Associate

Shipping & Social Media Marketing Associate

Company: La Herradura Western Wear
Website: laherradurawwnc.com
Location: Columbia, South Carolina, with collaboration across locations and online operations
Position Type: Full-Time

Resumes submitted without a portfolio or examples of social media work will not be considered.

About La Herradura

La Herradura Western Wear is a growing Western fashion brand specializing in high-quality boots, apparel, hats, and accessories. We operate retail locations in Selma and Columbia, along with a growing online store powered by Shopify.

As our business expands, we are looking for a dependable, organized, and creative Shipping & Social Media Marketing Associate to support online order fulfillment and help grow our digital presence.

Position Overview

This position combines two essential responsibilities: shipping customer orders accurately and on time and creating engaging social media content that promotes our products and stores.

You will handle daily fulfillment tasks while working with our marketing teams in Selma and Columbia to plan, create, and publish content. The ideal candidate can balance shipping deadlines with a consistent content schedule, communicate clearly, and take ownership of both customer experience and brand presentation.

Key Responsibilities

Shipping & Order Fulfillment

• Review and process online orders through Shopify and related shipping systems.
• Pick the correct products, sizes, colors, and quantities for each order.
• Inspect merchandise for accuracy and condition before packing.
• Pack orders securely and professionally according to company standards.
• Generate shipping labels, verify shipping information, and prepare packages for carrier pickup or drop-off.
• Update order statuses and tracking information accurately.
• Identify and report inventory discrepancies, missing items, damaged products, and fulfillment delays.
• Coordinate with store staff and the online operations team to resolve order issues.
• Assist with returns and exchanges according to company procedures.
• Maintain an organized shipping area and monitor packaging supply levels.

Social Media Marketing & Content Creation

• Help manage and grow La Herradura’s presence on Instagram, TikTok, and Facebook.
• Create and edit product photos, short-form videos, reels, stories, and promotional content.
• Highlight new arrivals, best-selling products, Western fashion, and the in-store experience.
• Develop captions and schedule posts according to the marketing calendar.
• Identify relevant trends and adapt them to La Herradura’s brand.
• Respond to comments and messages professionally, escalating customer service issues when needed.
• Coordinate with the marketing team to maintain consistent branding and messaging across locations.

Campaigns & Community Engagement

• Assist with social media campaigns for promotions, product launches, store events, and seasonal initiatives.
• Collaborate with local influencers and creators under the marketing team’s direction.
• Capture photo and video content during store events and community activities.
• Support email and SMS promotions by providing product content and coordinating messaging.
• Track engagement, reach, follower growth, and available sales metrics to identify opportunities for improvement.

E-Commerce & Team Coordination

• Coordinate with the Shopify team to promote products that are available for purchase.
• Communicate inventory availability and fulfillment issues before products are featured in promotions.
• Work with store leadership to prioritize daily shipping needs and scheduled marketing tasks.
• Share updates on order fulfillment, upcoming content, and any issues requiring support.

Qualifications

Required

• Minimum 3 years of real-world marketing experience, including hands-on social media content creation.
• Strong understanding of Instagram, TikTok, and Facebook.
• Ability to create engaging photos and short-form videos.
• Strong organization, attention to detail, and time-management skills.
• Ability to follow order-processing procedures and verify product details accurately.
• Comfortable balancing operational responsibilities with creative assignments.
• Strong communication skills and the ability to collaborate across teams.
• Willingness to perform hands-on shipping duties, including picking, packing, and organizing merchandise.
• A portfolio or examples of social media accounts, content, or campaigns you have worked on.

Preferred

• Experience in shipping, order fulfillment, retail operations, or inventory management.
• Familiarity with Shopify, shipping platforms, and label-printing systems.
• Experience with editing tools such as Canva, CapCut, or Adobe Creative Suite.
• Experience in retail, fashion, or lifestyle marketing.
• Experience working with influencers or community partnerships.
• Familiarity with returns, exchanges, and online customer service.

What Success Looks Like

• Customer orders are accurate, securely packed, and shipped within company timelines.
• Shipping records and tracking information remain current.
• Social media content is published consistently and reflects our brand.
• Promotions feature available products and support store and online sales.
• Order issues and scheduling conflicts are communicated early and resolved efficiently.

Why Join La Herradura?

• Work with a growing Western fashion brand.
• Gain experience across e-commerce operations and social media marketing.
• Make a direct impact on customer satisfaction and brand awareness.
• Collaborate with teams across multiple locations.
• Help showcase our products, people, and Western culture.

How to Apply

Submit your resume and examples of social media content, marketing campaigns, or accounts you have managed to info@nordisconsulting.com.

Please highlight any experience with shipping, order fulfillment, Shopify, or retail operations.

Pay: $18.00 - $26.00 per hour

Application Question(s):

• Do you have a Portfolio of your work?

Experience:

• Marketing: 2 years (Required)
• Adobe: 1 year (Required)
• Product marketing: 1 year (Required)

Work Location: In person

Salary : $18 - $26