What are the responsibilities and job description for the Veterinary Receptionist position at Nordhoff Veterinary Hospital?
Job Summary
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. This role is essential in providing excellent customer service and support to our clients and their beloved pets. The Veterinary Receptionist will be responsible for managing the front desk operations, ensuring a welcoming environment, and facilitating communication between pet owners and veterinary staff.
Duties
- Greet clients and their pets upon arrival, providing a friendly and professional atmosphere.
- Schedule appointments and manage the clinic’s calendar efficiently.
- Handle phone inquiries, providing information about services, pricing, and procedures.
- Maintain accurate patient records, including medical histories and treatment plans.
- Process payments and manage billing inquiries with attention to detail.
- Assist in the care of animals in the clinic, including basic animal handling and restraint.
- Support veterinary staff with administrative tasks as needed, including laboratory sample collection and aseptic technique.
- Ensure cleanliness and organization of the reception area and waiting room.
Skills
- Familiarity with veterinary terminology to effectively communicate with clients and staff.
- Experience in animal handling to ensure comfort for both pets and owners during visits.
- Knowledge of kennel operations and animal care practices is advantageous.
- Proficiency in laboratory procedures related to veterinary medicine.
- Ability to perform animal restraint safely when necessary.
- Skills in dog training can enhance client interactions regarding pet behavior.
- Experience with medical collection processes is a plus.
Join our team as a Veterinary Receptionist where your passion for animals will be valued, and your skills will contribute to the well-being of pets in our community.
Job Type: Full-time
Pay: $21.00 - $27.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $21 - $27