What are the responsibilities and job description for the Appointment Scheduler position at Norcal Urology Medical Group?
About UsWe at NorCal Urology are committed to providing compassionate, state-of-the-art care. We helped pioneer the use of robotic surgery for prostate cancer and have continued the tradition of innovation with laser and cryo surgeries. Or goal is to deliver the highest quality care.About the JobWe are seeking a reliable and organized Appointment Scheduler to coordinate appointments, manage calendars, and support daily scheduling operations for our team. This role is perfect for candidates who excel in communication, enjoy organizing tasks, and thrive in a remote environment.RequirementsSchedule, confirm, and update appointments in the company calendarManage daily scheduling changes and notify clients or staff as neededAnswer incoming calls, emails, and text messages professionallyVerify appointment details and gather necessary client informationMaintain accurate, organized records in scheduling softwareCoordinate appointment reminders and follow-upsProvide excellent customer service and clear communicationUse company-approved devices (MacBook, iPad, mobile phone) to perform daily tasksSupport the administrative team with scheduling-related projectsBonus PointsHigh school diploma or GEDStrong communication and phone etiquetteComfortable using technology, including:Ability to stay organized and manage multiple appointmentsReliable internet connection and a quiet workspaceExcellent time management skillsPrevious experience in scheduling, customer service, administration, or call centerFamiliarity with Google Calendar, Outlook, or scheduling software
Salary : $21 - $26