What are the responsibilities and job description for the EDD Coordinator/Employment Liaison position at NorCal Services For Deaf and Hard of Hearing?
POSITION SUMMARY
Employer Liaison works closely with our Employment Specialists, Interpreters, and Coordinator located at the Employment Development Department (State EDD Office) to focus on promoting job seekers who are Deaf and hard of hearing to prospective employers. This position focuses on developing and maintaining a campaign in the business community and utilizing marketing strategies to promote our program, find potential employers and improve the overall hiring of our clients.
ESSENTIAL FUNCTIONS
Program Development/Liaison: Develop and maintain a campaign for the business community utilizing marketing strategies to promote the EDD program. Locate and recruit employers to expand the opportunities for hiring clients. Serve as Liaison with employers to use EDD services. Function as liaison to develop employer contacts, educate employer and provide technical assistance regarding the employability of the deaf and hard of hearing person through use of flyers, brochures, and deaf awareness presentations. Maintain job information resources.
Staff Supervision: Handle personnel matters including performance evaluations and regular department meetings; supervise and coach staff in their daily duties; approve timesheets, travel claims, reimbursement requests, and time-off requests and ensure timely submission to Accounting/Payroll Department. Conduct department meetings and keep staff informed of contract goals and progress report.
Recruitment and Enrollment of Clients: Recruit and enroll deaf/hard of hearing participants including client intake and completion of all necessary paperwork; assist clients by providing job referral and placement, vocation assessment, counseling, on-the-job counseling, job search workshops, referrals to training and support services, and follow-up support after placement.
Maintain client records in Cal-Jobs computer system.
Advocacy and Services: Serve as an advocate for participants seeking employment and related on-the-job issues. Provide comprehensive job development and placement services to clients.
General: Perform other duties as assigned by the Program Manager or CEO for the purpose of carrying out contract obligations.
EDUCATION AND EXPERIENCE
Completion of BA degree in any subject and experience in the field of employment services. Prior experience providing supervision to staff.
QUALIFICATIONS
Fluency in American Sign Language required. Strong background knowledge in the field of deafness and experience working with deaf and hard of hearing individuals of diverse communication and language skills; knowledge of Section 504 of the Rehabilitation Act (1974), Americans with Disabilities Act (1990), and other employment related laws.
Knowledge of computer programs such as word, excel, outlook email, MS teams and others. Must possess a valid California Driver’s License or Identification Card, and auto insurance as required by law, or have reliable means of transportation and willingness to drive to work related appointments.
Good people skills needed to interact with and understand the needs of employers and businesses. Written and verbal communication skills for development and coordination of promotional materials and presentations. Good organizational and communication skills in a team environment.
Benefits:
NorCal offers comprehensive benefits package with options for you and your family including:
- Paid time off, paid holidays
- Health, dental, and vision insurance for employees with options for family coverage
- AFLAC supplemental insurance plans
- 401(k) retirement plan
- Mileage reimbursement for qualified work travel
- Smart phone reimbursement
- Disability and live insurance options
- Flexible spending accounts for medical and childcare
- Employee Assistance Program (EAP)
Interested Applicants should send cover letter and resume to: jobs@norcalcenter.org