What are the responsibilities and job description for the General Manager position at Nooks?
About Nooks
Are you seeking an exciting and unique opportunity to grow and support our national security? As a startup, we are offering a limited-time opportunity to be an equity owner in a pioneering new industry. Nooks is pioneering Classified Infrastructure-as-a-Service (CIaaS) to provide government and industry partners with the fastest, most efficient access to classified infrastructure. We are building a nationwide network of accredited classified spaces and systems, ensuring that the best technologies equip our nation’s warfighters. At Nooks, we value innovation, collaboration, and a service-first mindset.
About The Role
We are seeking a versatile leader to oversee all operations at a Nooks facility. Reporting to the Director of CIASS Operations, this role combines strategic leadership with hands-on management, ensuring excellence across security, operations, customer experience, and team performance. You will be the driving force behind site success, fostering a high-performing team, maintaining operational efficiency, and delivering an outstanding experience for customers and partners.
Key Responsibilities
Salary Range: $180,000 USD - $210,000 USD
Are you seeking an exciting and unique opportunity to grow and support our national security? As a startup, we are offering a limited-time opportunity to be an equity owner in a pioneering new industry. Nooks is pioneering Classified Infrastructure-as-a-Service (CIaaS) to provide government and industry partners with the fastest, most efficient access to classified infrastructure. We are building a nationwide network of accredited classified spaces and systems, ensuring that the best technologies equip our nation’s warfighters. At Nooks, we value innovation, collaboration, and a service-first mindset.
About The Role
We are seeking a versatile leader to oversee all operations at a Nooks facility. Reporting to the Director of CIASS Operations, this role combines strategic leadership with hands-on management, ensuring excellence across security, operations, customer experience, and team performance. You will be the driving force behind site success, fostering a high-performing team, maintaining operational efficiency, and delivering an outstanding experience for customers and partners.
Key Responsibilities
- Lead all aspects of the Nooks site, ensuring operational excellence, compliance, and smooth coordination across teams.
- Serve as the primary site representative for internal leadership, contractors, landlords, and external stakeholders.
- Manage security, compliance, and emergency planning, ensuring adherence to NISPOM, ICD 705, and DoDM 5205.07 Volume 2.
- Supervise a multidisciplinary team across Industrial Security, IT, Hospitality, and Support Services, cultivating accountability and high performance.
- Own site P&L in partnership with the CFO, optimizing revenue, costs, and resource allocation.
- Build and maintain relationships with government agencies, defense partners, and local communities.
- Represent Nooks in industry, local and government forums, supporting strategic growth and operational best practices.
- Stay current on emerging technologies and processes to continuously improve site operations.
- 15 years of experience leading complex teams and operations, ideally in national security or regulated environments.
- Proven success in personnel management, building high-performing teams.
- Strong financial and operational acumen, including P&L management.
- Established network within DoD and Intelligence Communities.
- Experience in business development, sales, or customer engagement is a plus.
- Knowledge of Federal Acquisition Regulation (FAR) preferred.
- U.S. citizenship is required.
- Top Secret (TS) security clearance with eligibility for Secret Compartmented Information (SCI).
Salary Range: $180,000 USD - $210,000 USD
Salary : $180,000 - $210,000