What are the responsibilities and job description for the Cybersecurity Support Specialist position at nooks?
ABOUT NOOKS
Are you seeking an exciting and unique opportunity to grow and support our national security? As a startup, we are offering a limited-time opportunity to be an equity owner in a pioneering new industry. Nooks is pioneering Classified Infrastructure-as-a-Service (CIaaS) to provide government and industry partners with the fastest, most efficient access to classified infrastructure. We are building a nationwide network of accredited classified spaces and systems, ensuring that the best technologies equip our nation’s warfighters. At Nooks, we value innovation, collaboration, and a service-first mindset.
ABOUT THE ROLE
The Cybersecurity Support Specialist will support the security and compliance of classified and unclassified IT systems by assisting the Site Cybersecurity Lead with day-to-day cybersecurity operations. This role is designed for an early-career professional who is eager to build hands-on experience with cybersecurity compliance frameworks, security tools, and system hardening practices. The Cybersecurity Support Specialist will help ensure secure operations, assist with compliance-related documentation, and collaborate closely with IT and security teams to maintain a strong security posture.
KEY RESPONSIBILITIES:
- Assist with monitoring, auditing, and maintaining the security posture of classified and unclassified IT systems.
- Support the development and upkeep of cybersecurity documentation, including Security Plans (SSPs), Plans of Action & Milestones (POA&Ms), and audit logs.
- Conduct basic vulnerability scanning, patch verification, and security checks under the supervision of the Site Cybersecurity Lead.
- Provide Tier 1 support for cybersecurity-related user requests and escalate issues as appropriate.
- Assist with account management, permissions reviews, and implementation of access control policies.
- Document findings, remediation efforts, and compliance-related actions in accordance with organizational and Department of Defense (DoD) standards.
- Collaborate with IT, cybersecurity, and physical security teams to ensure compliance with organizational policies and applicable DoD requirements.
- Participate in incident response activities, including log collection, basic analysis, and reporting.
- Contribute to ongoing security awareness efforts by reinforcing cybersecurity best practices with end users.
THE SKILLSET:
- Associate’s or Bachelor’s degree in Cybersecurity, Information Technology, or related field (or equivalent practical experience).
- 1–2 years of experience in cybersecurity, IT support, or system administration (internship, academic, or DoD exposure strongly considered).
- Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months of hire (e.g., CompTIA Security ).
- Familiarity with information security concepts such as access control, vulnerability management, and system hardening.
- Foundational knowledge of Windows and Linux operating systems, networking, and common IT troubleshooting practices.
- Strong documentation and organizational skills with attention to detail.
- Excellent communication and teamwork skills to support collaboration across IT and security functions.
ELIGIBILITY CLEARANCE
U.S. citizenship is required. Top Secret (TS) security clearance with eligibility for Secret Compartmented Information (SCI) is required.
Nooks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
