What are the responsibilities and job description for the Manager of Operations position at Non- Profit Agency?
Company Description Non-Profit Agency is a mission-driven organization dedicated to serving the community and advancing social impact in the Bronx and surrounding areas. As a non-profit, the agency focuses on delivering accessible programs and services that support individuals, families, and local partners. Team members collaborate across departments to improve operations, strengthen partnerships, and ensure responsible use of resources. The organization values integrity, accountability, and inclusivity in all aspects of its work. Joining the agency offers an opportunity to develop professionally while contributing to meaningful, community-centered initiatives.
Role Description The Manager of Operations Intern will support the daily operational activities that keep the agency’s programs and services running efficiently. This on-site internship role, based in Bronx, NY, will assist with coordinating schedules, maintaining records, and tracking key operational metrics. The intern will help streamline internal processes, support vendor and partner coordination, and assist with facilities and resource management. Responsibilities may include organizing documentation, participating in meetings, preparing reports, and helping implement new tools or procedures. This internship is designed for individuals interested in learning how nonprofit operations function, working closely with leadership and staff to ensure smooth, effective service delivery.
Qualifications
- Foundational skills in organization, time management, and attention to detail to support daily operational tasks.
- Basic proficiency with office software (e.g., word processing, spreadsheets, email, and shared drives) to manage data and documentation.
- Strong interpersonal and communication skills, with the ability to collaborate with diverse staff, volunteers, and community partners.
- Analytical and problem-solving abilities to help identify process improvements and support data-informed decisions.
- Interest in nonprofit work, community service, and social impact; prior volunteer or internship experience is a plus.
- Ability to work on-site in Bronx, NY, following agency policies and maintaining professionalism and reliability.
- Currently enrolled in or recently completed a program in Business, Public Administration, Nonprofit Management, Social Sciences, or a related field preferred.