What are the responsibilities and job description for the Host/Hostess position at Noma Beach?
Overview
Join our dynamic team as a Host/Hostess and become the welcoming face of our vibrant restaurant! In this energetic role, you will create a warm, inviting atmosphere by managing guest arrivals, coordinating reservations, and ensuring seamless seating arrangements. Your enthusiasm and organizational skills will set the tone for an exceptional dining experience, making every guest feel valued from the moment they walk through the door. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a lively, customer-focused environment.
Duties
- Greet guests with a friendly and positive attitude, providing excellent customer service from arrival to departure
- Manage restaurant reservation systems and coordinate seating to optimize flow and reduce wait times
- Answer phone calls professionally, handle reservation inquiries, and communicate wait times clearly using proper phone etiquette
- Maintain organized waitlists and seating charts using restaurant table management systems such as Aloha POS or Micros POS
- Assist with guest relations by addressing questions or concerns promptly and courteously
- Support food safety standards by ensuring cleanliness and proper handling of guest areas
- Collaborate with servers and kitchen staff to ensure smooth service operations and guest satisfaction
Qualifications
- Previous experience as a host/hostess or in food service is highly preferred
- Strong communication skills with the ability to handle phone conversations confidently and professionally
- Familiarity with restaurant reservations OPENTABLE
- Excellent organizational skills to manage reservations, seating arrangements, and guest flow efficiently
- Demonstrated customer service ability with a friendly, energetic demeanor that enhances guest experiences
- Knowledge of food safety practices and hospitality standards to ensure a safe and welcoming environment
Join us in creating memorable dining experiences by providing top-tier guest services with enthusiasm and professionalism. We are committed to supporting your growth in the hospitality industry while fostering a lively, inclusive workplace where every team member can thrive!
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $17 - $19