Demo

Q&FS Coordinator

Nom Nom
Nashville, TN Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 1/29/2026
Nom Nom delivers delight to your dog’s day. We’re driven by a deep love for dogs and a commitment to their well-being, and are guided by a simple yet powerful philosophy: to provide pups with meals that mirror the devotion, attention, and care that they give us.

Our variety of real good, feel good meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Board-certified veterinary nutritionists and world-class scientists have made sure of that, by ensuring maximum nutrition from all of our recipes while advancing dog health at large.

Join us on our journey to push boundaries and innovate relentlessly, in order to create the most exciting dog food ever. You’ll be part of a world where passion meets nutrition, and every tail wag is a testament to our dedication to dogs—and the people that love them.

Q&FS Coordinator – PCQI – Nom Nom

Nom Nom is improving the lives of dogs everywhere. One meal at a time.

We deliver real, good food for dogs — real, beautiful, droolworthy food, crafted by our on-staff Board Certified Veterinary Nutritionists, and prepped, mixed and portioned in our very own kitchens. Personalized all the way down to the calorie, each meal is formulated to meet the unique needs of every pet we serve. Our Board-Certified Veterinary Nutritionists and staff of world-class scientists make sure of it, researching, studying and innovating nonstop to ensure maximum nutrition from all of our recipes while advancing pet health at large.

We’re a team of pet lovers (duh), complacency crushers (you bet) and doggedly-determined experts (woof) that pride ourselves on serving up the best food possible for our four-legged family.

We take absolute ownership over everything we do, persistently pushing one another toward creative solutions to complex problems. With a healthy serving of fun when time permits.

(Time always permits.)

The Q&FS Coordinator-PCQI manages the development, implementation and maintenance of the Quality and Food Safety Standards as well as Mars/Royal Canin standards as they apply to the factory site. This role ensures conformances including ISO/FSSC 22000, FSMA and Mars Standards.

Responsibilities

  • Responsible for HACCP Plan and PRP verification
  • Attends FST Meeting and is the FST Leader backup
  • Site Q&FS Training – Conducts training and updates trainings (i.e. CCP, GMP, HACCP, etc.)
  • CAPA Program –
    • Trains and supports programs
    • Tracks and governs CAPAs
    • CAPA site admin
  • Inputs to Management Review
    • Audits
    • CAPAs
    • Metrics
  • PRIMP investigations assigned
  • Standard compliance
    • Update Procedures
    • Train and implement
    • Lead T5s
    • Provide updates for T6
  • Food Defense Program
    • Update Plan
    • Conduct security assessment
    • Actions
  • Nexus Site Admin
  • Corrective Actions, as assigned
  • PH&R Officer backup
  • PCQI
  • GMP Audit Program
    • Lead and Mange Actions
  • Document Control Program Owner
  • Organizes Internal/External Audits and all necessary coordination and communications
  • Governance of Validation and Verification activities at the site.
  • Provide input along with making quality decisions for non-compliant products in accordance with applicable procedures and specifications.
  • Support the continuous improvement of Mars QMS system and other mandatory systems.
  • Making recommendations regarding improvement and sustainability of the quality and food safety culture.
  • Other duties as assigned.
Qualifications

  • College Diploma /University degree in science or equivalent level of experience.
  • Knowledge of Quality & Food Safety Systems, along with Analytical and problem-Solving Skills.
  • 3–5 years of work experience in a Food manufacturing environment.
  • Experienced in auditing, quality systems, and laboratory techniques
  • Knowledge of computers and MS office along with knowledge of Quality and Food Safety Systems.
  • High interpersonal and communication skills.
  • Proficiency in Google Workspace, Microsoft Office Suite, and spreadsheet tools

Competency

  • Analytical
  • Responsible
  • Curious
  • Efficient
  • Results Driven
  • Team Player

Benefits

  • Competitive pay
  • Associate Discount
  • Medical, Dental, Vision, Prescription and much more
  • Health Savings Account and FSA
  • 401K with a match to 4%
  • We pay 100% of Short Term and Long-Term disability
  • Life Insurance
  • Paid holidays and vacation
  • Formal training and opportunities for career progression

Nom Nom embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Nom Nom is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Nom Nom embraces inclusion, diversity, and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Nom Nom is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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