What are the responsibilities and job description for the Client Service Assistant *ASAP position at NOLA Vision Marketing?
At Bizzetta, we believe in turning possibilities into opportunities and opportunities into success. As a dynamic sales firm, we specialize in empowering businesses to achieve their goals through innovative strategies, exceptional service, and unparalleled results.
Position Overview
The Client Service Assistant plays a crucial role in ensuring that our clients have a seamless and satisfactory experience with our services. In this position, you will be the first point of contact for our esteemed clients, addressing their inquiries, resolving issues, and providing comprehensive support
Key Responsibilities
Position Overview
The Client Service Assistant plays a crucial role in ensuring that our clients have a seamless and satisfactory experience with our services. In this position, you will be the first point of contact for our esteemed clients, addressing their inquiries, resolving issues, and providing comprehensive support
Key Responsibilities
- Serve as the primary point of contact for all client inquiries and provide exceptional customer service.
- Assist in the preparation and coordination of client meetings, including scheduling and logistics.
- Manage client documentation, ensuring accuracy and timely follow-up on any outstanding items.
- Respond promptly to client emails and phone calls, addressing queries or concerns effectively.
- Maintain accurate client records in our database, updating information as needed.
- Collaborate with internal teams to ensure seamless service delivery for clients.
- High School Diploma
- Excellent verbal and written communication skills, with a strong ability to engage with clients professionally.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Problem-solving skills with a proactive approach to resolving client issues.
- Ability to work effectively both independently and as part of a team.
- Competitive salary ranging from $48.569 to $57.680 annually, based on experience and qualifications.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
Salary : $49 - $58