What are the responsibilities and job description for the Client Relations Associate position at NOLA Telecommunications?
We’re expanding our New Orleans team and bringing on a Client Relations Associate to work directly with customers, support account growth, and help create positive in-person experiences throughout our outreach campaigns.
This is an entry level Client Relations Associate role built for someone who prefers learning by doing. You’ll be working directly with customers, helping answer questions, keeping interactions organized, and supporting ongoing outreach efforts. As a Client Relations Associate, your role is to make sure every interaction is clear, consistent, and handled the right way.
What you’ll be doing as a Client Relations Associate:
- Meet with customers in-person and introduce services
- Help customers understand next steps, updates, and available options
- Keep communication organized so nothing gets missed or delayed
- Support follow-ups and ongoing relationship-building efforts
- Work alongside other Client Relations Associate team members to stay aligned
- Assist with tracking daily interactions and basic activity updates
- Learn how communication directly supports sales and customer retention
What this role is designed to teach:
- How to communicate clearly in a fast-paced, customer-facing environment
- How to stay organized while handling multiple conversations
- How strong follow-through impacts both customer experience and sales
- How teams use consistent communication to grow accounts
What we look for in a Client Relations Associate:
- Comfortable speaking with new people throughout the day
- Positive, steady communication style
- Organized and able to keep track of details
- Coachable and open to learning in an entry level setting
- Background in retail, hospitality, or customer service is helpful, not required
This Client Relations Associate position is a strong fit for someone starting at the entry level who wants real experience working with customers, building communication skills, and understanding how client relationships connect to overall sales performance.
If you’re looking for an entry level Client Relations Associate role where you can step in, stay active, and build skills quickly, we’re ready to meet you.
Pay: $4,200.00 - $4,800.00 per month
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
Salary : $4,200 - $4,800