IT Operations Lead

Location: Hybrid (Herndon, VA)
Employment Type: Part-Time / Contract

We are a technology consulting and engineering firm specializing in Intelligent Automation, Generative AI, and Cloud Modernization. Our team delivers innovative solutions for commercial and government clients through a combination of strategic thinking, technical excellence, and hands-on execution.

We are seeking an experienced IT Operations Lead to oversee and enhance our internal technology environment. This role is responsible for ensuring employees remain productive, secure, and connected across a predominantly macOS ecosystem. The ideal candidate is highly self-directed, technically versatile, and experienced in managing IT operations within a fast-paced, growing organization.

●      Lead internal IT initiatives, including infrastructure upgrades, system implementations, and process improvements.

●      Manage employee onboarding and offboarding, including device provisioning, account administration, and access management.

●      Serve as the primary administrator for Google Workspace, overseeing users, security policies, integrations, and compliance controls.

●      Provide advanced support for macOS environments and maintain operational support for Windows systems.

●      Administer endpoint security, antivirus solutions, and MDM platforms such as Jamf, Kandji, or Intune.

●      Configure and support networking infrastructure, including Wi-Fi, VPNs, firewalls, routers, and switches.

●      Develop and maintain IT documentation, standards, and operational procedures.

●      Partner with teams across the organization to deliver reliable, secure, and scalable technology solutions.

●      5 years of experience in IT Operations, Systems Administration, or Internal IT leadership.

●      Advanced expertise managing and supporting macOS environments.

●      Strong Google Workspace administration experience.

●      Hands-on experience with MDM platforms and endpoint security solutions.

●      Solid networking and troubleshooting skills.

●      Ability to work independently, manage priorities, and drive projects with minimal oversight.

●      Excellent communication and stakeholder management skills.

●      Experience supporting consulting, technology, or professional services organizations.

●      Familiarity with automation, scripting, and cloud platforms (AWS, Azure, or Google Cloud).

●      Knowledge of security and compliance frameworks such as NIST, SOC 2, CMMC, or FedRAMP.

●      Relevant industry certifications.

We are proud to offer competitive compensation and benefits packages to include

• Medical 
• Dental
• Vision
• Basic Life 
• Health Saving Account
• 401K matching
• Three weeks of PTO/Sick
• 11 Paid Holidays
• Pre-Approved Online Training