Outbound Call Representative

Position: Outbound Call Representative

Location: Tonawanda, NY or Remote (local candidates only; required for in-person training and meetings)

Compensation: $18-$22/hr commission based on experience

What We Are Looking For

NOCO Energy is seeking a motivated, organized, and results-driven Outbound Call/ Lead Generator to support our growing commercial and residential energy sales teams. This role is responsible for outbound calling, prospecting, and qualifying potential customers for energy and environmental consulting. The ideal candidate will be comfortable on the phone, able to engage business decision-makers, and skilled at identifying sales-ready opportunities.

This role is ideal for someone who enjoys sales conversations, thrives in a goal-oriented environment, and wants flexible part-time work with performance-based upside.

What You'll Do

• Make outbound calls to businesses and property owners to introduce NOCO Energy’s energy and sustainability solutions
• Identify and engage decision-makers (facility managers, owners, CFOs, etc.)
• Qualify leads based on energy usage, contract timing, ownership structure, and interest level
• Pre-qualify prospects for electric supply, natural gas, and solar opportunities
• Accurately log all calls, notes, and outcomes in NOCO’s CRM
• Schedule qualified appointments or hand off warm leads to NOCO sales representatives
• Maintain consistent call volume and activity targets
• Follow up on previously contacted leads and nurture long-term opportunities
• Maintain professionalism and brand representation for NOCO Energy
  
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.

NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

What You Will Need

• Familiar working in a CRM (logging activity, tracking leads, managing pipelines)
• Experience with lead pre-qualification (budget, authority, timing, and need)
• Strong verbal communication and phone presence
• Comfortable making high-volume outbound calls
• Organized, reliable, and detail-oriented
• Self-motivated with the ability to work independently
• Experience in energy, utilities, solar, or commercial services
• Prior cold calling, inside sales, or appointment-setting experience
  
  
  

What We Offer

• Competitive compensation package
• Company-paid life insurance
• Company-paid short-term disability
• 7 paid holidays
• Employee and family assistance program
• Company-paid training
• Safety incentives
• Years of service incentives