Energy Account Manager

Title: Energy Account Manager

Location: Rochester, NY

Compensation: $70,000 - $90,000/ annually, based on experience.

About NOCO

Since 1933, NOCO has been a family-owned energy and home services company serving Western New York. We deliver fuels, natural gas, electric supply, solar, HVAC, generators, plumbing, and more to homes and businesses across the region. That includes rural communities that have counted on us for generations. Our culture is built on one simple idea: We Start With Yes.

What We Are Looking For

As an Energy Account Manager, you will be responsible for developing and maintaining relationships with commercial clients to sell fuel products and services. You will identify prospective customers, negotiate contracts, and ensure customer satisfaction to drive sales growth and revenue. This role requires excellent communication skills, strong negotiation abilities, and a deep understanding of the fuel industry.

What We Are Looking For

• Prospect and generate leads through cold calling, networking, and referrals to identify potential commercial clients.
• Engage with new potential customers by phone/email/customer visits to grow prospects and sales.
• Conduct research to understand the needs and requirements of potential clients and tailor sales presentations accordingly.
• Build and maintain strong relationships with existing commercial clients to ensure customer retention and satisfaction.
• Develop and implement sales strategies to achieve or exceed sales targets and objectives.
• Negotiate pricing, terms, and contracts with clients to secure profitable agreements.
• Collaborate with internal teams such as operations, logistics, and customer service to ensure timely delivery and excellent service to clients.
• Day to day sale process management: contracting, credit, payment terms, pricing, invoicing and order fulfilment activities.
• Develop and manage a sales pipeline of prospective customers.
• Provide regular reports on sales activities, market trends, and competitor analysis to management.
• Stay updated on industry trends, regulations, and market conditions to adapt sales strategies accordingly.
• Attend industry events, trade shows, and conferences to network and promote company products and services.
• Resolve customer complaints and issues promptly to maintain positive relationships and customer loyalty.
• Continuously seek opportunities for business growth and expansion within the commercial fuel market.
  
  
  

What You Will Need

• AS Degree or higher education, or equivalent industry-related experience
• Proven track record of success in commercial sales, preferably in the fuel or energy industry.
• Strong understanding of fuel products, pricing structures, and industry regulations.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite and CRM software(s).
• Valid driver's license and willingness to travel as needed.
• Results-oriented with a focus on achieving sales targets and objectives.
• Adaptability and willingness to learn new technologies and industry developments.
• Strong problem-solving skills and ability to handle objections effectively.
• Ability to lift and carry equipment and materials as needed.
  
  
  

What We Offer

• Generous medical insurance offerings
• Dental and vision plans
• Company paid life insurance
• Company paid short-term disability
• 401(k) with company match
• Health savings accounts
• Vacation and NOCO Time
• Company-Paid Holidays
• Employee and family assistance program
• Company paid training
• Safety incentives