Senior Content & Community Manager

The Role

The Senior Content & Community Manager is responsible for shaping, executing, and evolving social content and community strategy across client engagements.

This role sits at the intersection of content, culture, and audience behavior. You are accountable for how brands show up consistently and credibly in communities; not just what they publish, but how they engage, listen, and build trust over time.

You are hands-on, strategic, and deeply tuned into how content performs in the real world. This is not a calendar-filling role. It’s about judgment, relevance, and sustained engagement.

What You’ll Do

Own content and community strategy

• Develop content and community strategies grounded in audience behavior, platform dynamics, and business goals.
• Define what content should exist, why it matters, and how it supports broader strategy.
• Ensure content approaches are sustainable, not reactive or trend-chasing.

Execute content and community work

• Lead day-to-day content strategy execution across channels.
• Shape editorial direction, content themes, and publishing rhythms.
• Guide community engagement approaches, including moderation, response frameworks, and escalation.

Operate close to culture and platforms

• Stay deeply informed on cultural moments, platform shifts, and emerging formats.
• Apply that understanding to content decisions in real time.
• Ensure work feels current, contextual, and native to where it lives.

Collaborate across disciplines

• Work closely with Creative Strategy, Paid Media, Insights, and Strategy teammates.
• Ensure content and community efforts are informed by insight and aligned with strategy.
• Adapt content approaches based on performance, feedback, and changing conditions.

Support and guide execution

• Partner with designers, copywriters, and activation teammates to bring content to life.
• Review content for clarity, relevance, and alignment with strategy.
• Provide clear direction without over-policing creative expression.
• Provide strict implementation of quality assurance (controls and protocols). Evolve them, if required, based on observations and team feedback.
• Ensure the adherence and adoption of QA processes to facilitate error-free execution. 

What Success Looks Like

• Content is relevant, consistent, and grounded in audience reality.
• Communities feel engaged, understood, and appropriately managed.
• Content strategy supports broader brand and business goals.
• Teams trust your judgment on what to publish and how to engage.
• Content and community approaches evolve as platforms and culture change.

This Role Is a Good Fit If You

• Understand content as a system, not a series of posts.
• Care deeply about how audiences actually behave.
• Are comfortable making calls in fast-moving environments.
• Balance creative instincts with strategic thinking.
• Want to own content and community work end to end.
• Are detail-oriented and able to transition between different teams, clients and types of content.

Who You’ll Be Working With

The NOBODY team is a small but diverse group of:

• Strategists solving real business problems
• Analysts who decode the internet to find what matters.
• Creative thinkers grounded in audience behavior
• Paid media experts who understand amplification
• Self-starters who operate with autonomy
• Team players who value good work over credit

What It’s Like to Work at NOBODY

Founded in a Waffle House and still allergic to ego and unnecessary theatrics, NOBODY is a social-first agency based in Blagden Alley in Washington, DC.

You’ll work with market-moving, mold-breaking, industry-leading companies. Our clients trust us to meaningfully partner with them to drive real business decisions—not just post on social media. 

We work fast, think deeply, and hold incredibly high standards for excellence. The Nobodies take pride in their work and feel a sense of ownership over the growth of their colleagues, their team, and the company. 

Benefits

• Health, dental, and vision coverage
• 401(k) with employer match up to 4%
• Paid parental leave for birthing and non-birthing parents
• 20 PTO days per year
• Quarterly health days

Salary Range: $85,000 - $105,000

Locations: Washington, DC, Durham, NC, Richmond, VA, Miami, FL