What are the responsibilities and job description for the NOC Analyst / Network Operations Analyst position at Noblesoft Technologies?
Job Title: Network Operations Analyst (NOC Analyst)
Location: Syracuse, NY 13202
Job Type: Contract (6 Months)
Work Mode: Onsite
We are hiring for a Network Operations Analyst (NOC Analyst) to support 24x7 network monitoring and incident management in a fast-paced Network Operations Center environment.
Key Responsibilities
Location: Syracuse, NY 13202
Job Type: Contract (6 Months)
Work Mode: Onsite
We are hiring for a Network Operations Analyst (NOC Analyst) to support 24x7 network monitoring and incident management in a fast-paced Network Operations Center environment.
Key Responsibilities
- Monitor network health and alarm activity using network management tools
- Analyze, triage, escalate, and resolve network incidents within SLA timelines
- Create and maintain incident tickets with accurate documentation
- Provide technical updates to internal teams and management
- Perform proactive monitoring to identify issues before service disruption
- Coordinate with operations, engineering, and technical support teams
- Track and follow up on incidents until closure
- Support process improvements and operational efficiency initiatives
- Minimum 2 years of NOC / Network Monitoring / Network Surveillance experience
- Strong knowledge of TCP/IP, Subnetting, and OSI Model
- Experience with incident management and ticketing systems
- Strong troubleshooting and analytical skills
- Excellent verbal and written communication
- Ability to multitask in a fast-paced 24x7 support environment
- Must be comfortable working rotational shifts (including nights/weekends)
- Occasional travel may be required (expenses reimbursed)
- Must be comfortable working onsite in Syracuse, NY
Salary : $32 - $35