What are the responsibilities and job description for the Cable Technician position at Noblesoft Technologies?
Infra Repair Technician
Location - Huntsville, AL, US 35810
Job Description-
Location - Huntsville, AL, US 35810
Job Description-
- Infrastructure Repair Technician - Data Center (NetOps)
- Job Summary:
- An Infrastructure Repair Technician plays a vital role in ensuring the seamless operation of infrastructure and equipment within our fast-paced data center environment. As a key member of the Edge Network Service Repair Team, you will be responsible for providing expert repair services, troubleshooting complex issues, and collaborating with cross-functional teams to drive resolutions on cutting-edge technology.
- Key Responsibilities:
- Troubleshooting and Resolution: Identify, diagnose, and successfully resolve hardware problems on servers, storage systems, and network devices, utilizing advanced technical skills and knowledge of industry-standard tools and methodologies.
- Repair and Replacement: Perform repairs and replacements of faulty components, including but not limited to:
- Server hardware (e.g., GPU, CPU, Motherboard)
- Storage systems (e.g., Hard Drives, SSDs)
- Network devices (e.g., Switches, Routers, Firewalls)
- Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently.
- Root Cause Analysis: Participate in root cause analysis of highly technical issues within the data center, collaborating with cross-functional teams to identify and address underlying causes.
- Collaboration and Communication: Collaborate with other technicians, engineers, and stakeholders to resolve complex technical issues, communicating effectively and escalating issues as needed to ensure prompt resolution.