What are the responsibilities and job description for the Azure Infrastructure Support Engineer position at Noblesoft Technologies?
Location: Redmond, WA
Job type: Contract
Mandatory.
We are seeking an experienced Azure Infrastructure Support Engineer with 10 years of hands-on experience supporting Azure environments. The role involves Azure infrastructure operations, troubleshooting, automation, documentation, and continuous service improvement in enterprise-scale environments.
Key Responsibilities
Job type: Contract
Mandatory.
- FSRM- File Service Administration
- DFS - Distributed File system
- Azure File Sync
- Windows Clustering
We are seeking an experienced Azure Infrastructure Support Engineer with 10 years of hands-on experience supporting Azure environments. The role involves Azure infrastructure operations, troubleshooting, automation, documentation, and continuous service improvement in enterprise-scale environments.
Key Responsibilities
- Provide L2/L3 operational support for Azure infrastructure services across production and non-production environments
- Manage and support Azure Resource Manager (ARM) based deployments
- Provision, monitor, and troubleshoot Azure Virtual Machines (Windows)
- Administer Azure Backup and Recovery Services Vault, including restore operations and backup health monitoring
- Manage patching and compliance using Azure Update Manager
- Support Azure Migrate activities including discovery, assessment, and migration support
- Configure and troubleshoot Azure Monitor, Log Analytics, alerts, and dashboards
- Support Windows Failover Clusters and DFS Namespace in hybrid environments
- Manage Azure Files and Azure File Sync implementations
- Administer Azure Storage Accounts and ADLS Gen2 Storage
- Review service tickets and incident trends to identify recurring issues and improvement opportunities
- Perform root cause analysis (RCA) and contribute to problem management
- Collaborate with cross-functional teams to ensure timely issue resolution
- Ensure adherence to security, compliance, and operational best practices
- 5 years of hands-on experience in Azure Infrastructure Support
- Strong experience with:
- Azure Resource Manager (ARM)
- Azure Virtual Machines
- Azure Backup & Recovery Services Vault
- Azure Update Manager
- Azure Monitor & Log Analytics
- Azure Migrate
- Azure Files & Azure File Sync
- Azure Storage Accounts
- ADLS Gen2
- Solid understanding of Windows Server administration
- Experience with Windows Failover Clustering and DFS Namespace
- Strong problem-solving and analytical skills
- Experience reviewing and working on service tickets in SLA-driven environments
- Experience with scripting and automation, including PowerShell
- Review, write, and maintain technical documentation, runbooks, SOPs, and KB articles
- Ability to review and edit existing documentation for accuracy and clarity
- Identify gaps in operational processes and recommend continuous improvement initiatives
- Ability to work independently, prioritize tasks, and manage workloads effectively
- Excellent verbal and written communication skills
- Strong interpersonal skills with a team-player mindset
- Solution-oriented attitude with a customer-focused approach
- Comfortable collaborating with multiple teams in high-pressure production environments
- Experience supporting Hybrid Azure environments
- Knowledge of Azure networking (ERNetwork, VNETs, NSGs, private endpoints)
- Familiarity with ITIL processes (Incident, Change, Problem Management)
- Azure Certifications:
- AZ-104 (Microsoft Azure Administrator)