Restaurant Host / Hostess

Job Type

Part-time

Description

WORK in PARADISE:

Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services .

Job Summary:

LaPlaya is seeking an upbeat, detail-oriented person, to be a welcoming part-time host/hostess at Baleen our casual fine dining beach front restaurant. In this role, you will set the tone from the start, for the guest's fine dining experience.

Responsibilities

• Greet guests with enthusiasm and genuine friendliness as they arrive, making them feel valued from the moment they walk through the door
• Manage reservations and walk-in seating efficiently using POS systems such as Aloha POS or Micros POS, ensuring optimal table utilization
• Maintain a clean and organized host stand, providing guests with menus, answering questions about the menu or restaurant policies
• Coordinate with servers and kitchen staff to ensure timely seating and smooth flow of service during busy hours
• Handle guest inquiries over the phone with professionalism and courtesy, providing accurate information about wait times or reservations
• Assist in managing waitlists and communicating estimated wait times clearly to guests
• Uphold hospitality standards by demonstrating excellent communication skills, phone etiquette, and guest relations at all times
  
  

Requirements

• Prior experience as a host or host in a fast-paced restaurant environment is preferred but not required; we value enthusiasm and a positive attitude above all
• Strong customer service background with excellent communication skills to engage guests warmly and professionally
• Familiarity with food service operations, including basic knowledge of POS systems like Aloha POS or Micros POS is advantageous
• Experience in hotel or guest services roles can be a plus, highlighting your ability to handle guest relations effectively
• Ability to multitask efficiently while maintaining a friendly demeanor during busy periods
• Knowledge of hospitality best practices and restaurant procedures enhances your ability to excel in this role
  
  

This position is an excellent stepping stone for anyone passionate about hospitality, eager to grow their skills in customer service, communication, and restaurant operations. We’re committed to supporting your professional development while providing a lively work environment where every day brings new opportunities to connect with people and create memorable experiences.

Our CULTURE: The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.

Unique Hotels attract

Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family.

LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness: LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.

LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

The OFFER: In return, you are rewarded with a competitive compensation package including 401k, complimentary meals and resort discounts.

Come and be a part of the excitement and spend every day in sunny paradise!

Salary Description

18.00