Housekeeping Supervisor

Job Type

Full-time

Description

Overview:

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Noble House standards.

Responsibilities:

• Inspect the cleaning and servicing of guestrooms and public areas
• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure that the Guest Room Attendant's linen cart is neat and well organized.
• Ensure that linen closets on guest room floors are completely stocked.
• Maintain supply cage stock, neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.
• Knowledge of hotel, facilities and events.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.
  
  

Requirements

Job Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Previous housekeeping and/or other relevant hotel experience required.
• Able to work with management on special projects.
• Able to set priorities for your section and provide feedback to others that enhances performance.
• Strong attention to detail, sense of urgency.
• Ability to work and perform effectively in a fast paced role.
• Maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.