What are the responsibilities and job description for the Front Desk Manager position at Noble House Hotels & Resorts?
Job Type
Full-time
Description
Join to our properties, Hotel Terra and Teton Mountain Lodge & Spa in the beautiful Jackson Area!
We are excited to invite a dynamic and results-driven Front Desk Manager to join our team at Hotel Terra and Teton Mountain Lodge & Spa, located in stunning Jackson Hole, WY. This is an excellent opportunity for a professional passionate about hospitality and sales to contribute to the growth and success of our distinguished properties while enjoying the breathtaking scenery and vibrant community of Jackson.
The Job
As our Front Desk Manager, you oversee the responsibilities of the Front Office. Maintain high standards in all aspects of internal and external service and embrace the Hotel Terra & Teton Mountain Lodge service culture. Promote, develop and maintain unity and teamwork throughout the department. Actively participate in all aspects of Front Office operations, including assisting in check in, check out, and reservations. Communicate with guests in a professional, courteous and helpful manner. Manage Front Office team to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives.
The Offer
In return we offer our new Front Desk Manager:
To be successful as our new Front Desk Manager you:
Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm.
Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.
Full-time
Description
Join to our properties, Hotel Terra and Teton Mountain Lodge & Spa in the beautiful Jackson Area!
We are excited to invite a dynamic and results-driven Front Desk Manager to join our team at Hotel Terra and Teton Mountain Lodge & Spa, located in stunning Jackson Hole, WY. This is an excellent opportunity for a professional passionate about hospitality and sales to contribute to the growth and success of our distinguished properties while enjoying the breathtaking scenery and vibrant community of Jackson.
The Job
As our Front Desk Manager, you oversee the responsibilities of the Front Office. Maintain high standards in all aspects of internal and external service and embrace the Hotel Terra & Teton Mountain Lodge service culture. Promote, develop and maintain unity and teamwork throughout the department. Actively participate in all aspects of Front Office operations, including assisting in check in, check out, and reservations. Communicate with guests in a professional, courteous and helpful manner. Manage Front Office team to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives.
The Offer
In return we offer our new Front Desk Manager:
- Competitive Medical Benefits Package and 401(k)
- Competitive Wages and Flexible Schedules
- Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal
- Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
- Discounts on Noble House Hotels & Resorts Room Rates
- Discounts on Ski Passes
- Shared Transferable Ski Pass
- Onsite Ski-in, Ski-out, and Ski Storage
To be successful as our new Front Desk Manager you:
- have experience in a similar size hotel (132 rooms) and leading a team of 12. We look for candidates with full service hotel experience, preferable in an upscale independent hotel.
- have a keen sense for hiring, training and coaching great people. So they can provide top notch service to our guests.
- are dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you!
- take ownership of your tasks and feedback from your manager so you can continue to grow.
Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm.
Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.