What are the responsibilities and job description for the F&B Server position at Noble House Hotels & Resorts?
Description
- Greet guests in a friendly and timely manner once the guest has been seated.
- Give a menu and dessert presentation at each assigned table, including highlights and theme of the menu.
- Accurately take guest(s) order and enter orders using the micros system.
- Answer guest questions regarding food items, beverages, special promotions, etc.
- Make sure meals/entrees are complete and delivered to guests in a timely manner.
- Provide service throughout the guests dining experience.
- Place all beverage orders through the bartenders.
- Make sure all final tabs are correct before presenting the check to the guest.
- Complete side work duties as assigned.
- Open bottled wine for guests.
- Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso).
- Assist with orders to go, as needed.
- Seat guests and help with answering phones as business demands.
- Perform other duties as assigned.
- Ability to prevent and resolve guest complaints.
- Assist other restaurant personnel with tasks when necessary.
- Past experience preferred but not necessary.
- Must be able to lift up to 20 pounds.
- Must have the ability to stand/walk throughout the duration of the shift for up to 8 hours.
- Excellent guest service skills.
- Must have a strong attention to detail.
- Available to work a flexible shift, including weekends and holidays.
- Food Handler Certification required.