What are the responsibilities and job description for the Soapy Noble Site Manager position at Noble Gas and Soapy Noble?
Job Summary
We are seeking an experienced and skilled General Manager to oversee our car wash operations. As the General Manager, you will be responsible for driving business growth, managing staff, maintaining customer satisfaction, and ensuring operational efficiency.
Key Responsibilities
- Develop and implement strategies to drive sales growth, and improve operational efficiency
- Manage and supervise a team of assistant managers, head cashiers, and CSA’s
- Recruit, train, and develop staff to ensure excellent service and operational efficiency
- Monitor and maintain customer satisfaction, addressing concerns and resolving issues
- Implement and maintain quality control processes to ensure high standards of cleanliness
- Manage inventory, supplies, and equipment maintenance to ensure efficient operations
- Analyze sales data and customer feedback to identify trends and opportunities for growth
- Collaborate with the Marketing Director to develop and implement marketing and promotional strategies
- Maintain a clean and organized workspace, adhering to health and safety standards
- Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
- 3 years of experience in a supervisory role, preferably in the auto services industry
- HS diploma or equivalent; degree in Business Administration or related field preferred
- Excellent leadership, communication, and customer service skills
- A valid driver's license and ability to travel to visit multiple locations
- Ability to work in a fast-paced environment, handling multiple tasks, responsibilities, and urgencies simultaneously
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to lift up to 50 pounds and stand for long periods
- Ability to work a variety of shifts, including nights, weekends and holidays
Working Conditions
- Work is performed in a dynamic environment, with frequent exposure to noise, water, oil, grease, and varying temperatures.
- Frequent standing, walking, bending, and lifting.
- Must be able to work in a fast-paced environment and meet production goals.
What We Offer
- Competitive salary
- Opportunities for advancement and growth
- A fun and supportive work environment
- Free and discounted car washes
If you are a motivated and customer-centric individual with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity!
As part of the hiring process, Noble will conduct a background check for all final candidates who are extended a conditional offer of employment. Noble participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.