What are the responsibilities and job description for the Crisis Line Advocate 3pm-11pm position at Noah Project, Inc.?
Job Descriptions – Crisis Line Advocate 3pm-11pm
CRISIS LINE ADVOCATE
General Description: The Crisis Line Advocate provides crisis line services for victims of domestic violence and sexual assault as well as conducting intakes with resident and non-resident clients and assisting with provision of services to these clients. This employee provides shelter coverage and assistance as needed within the general framework of Noah Project. Regularly scheduled hours are
Monday -Friday 3pm-11pm, some flexibility may be required. Includes on-call and holiday rotation.
Classification: Non-exempt
Essential Job Functions for Domestic/Dating Violence:
A. Receive crisis calls and provide immediate crisis intervention for all victims of domestic violence, dating violence and sexual assault.
B. Perform Lethality Assessment Protocols in coordination with law enforcement for safety planning.
C. Complete intake and exit interviews and complete all required documentation on residents and non-residents clients.
D. Assist residents in settling into shelter, room and providing a tour.
E. Assist clients’ immediate needs and refer them to appropriate resource, or utilize Noah resources.
F. Control access to the facility by residents, non-residents and visitors, oversee the security system and follow all security procedures.
G. Complete documentation, data/statistical entry and any other required paperwork on a timely basis to include maintaining client and administrative files.
H. Ensure residents are following shelter guidelines and responsibilities. Chores, quiet hours, etc.
I. Process incoming and outgoing client mail.
J. Attend staff meetings and trainings as scheduled.
K. Additional duties may be assigned as necessary, including but not limited to; clerical duties, assisting with shelter program activities, conferences, fundraisers and training.
Essential Job Functions for Sexual Assault/SAPCS :
A. Receive crisis calls and provide immediate crisis intervention and safety planning for all victims of sexual assault.
B. Complete intake interviews for victims of sexual assault and provide information and referral as necessary.
C. Complete all required documentation for sexual assault clients.
Minimum Qualifications:
A. Graduation from an accredited four-year college or university with a major course of study in social work or a related course of study preferred.
B. Phone and computer skills including data entry required.
Screenable Job Requirements:
A. Willingness to perform tasks outside the job description.
B. Has knowledge of first aid and CPR procedures or is willing to be trained on those skills.
C. Possesses knowledge and proficiency in general office procedures.
D. Is willing to work in stressful conditions while maintaining a positive attitude.
E. Knowledge of dynamics of domestic violence and sexual assault.
F. Maintain professional and ethical boundaries with all clients.
G. Works well with minimal supervision.
Supervision: The Crisis Line Advocate will be supervised by the Shelter Coordinator.
Selection Procedure: Applicants for this position will be screened and interviewed in accordance with the Job Posting and Hiring Procedures.
Job Type: Full-time
Pay: $15.50 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Application Question(s):
- How many years of crisis intervention experience do you have?
Work Location: In person
Salary : $16