What are the responsibilities and job description for the Automotive Service Advisor position at NOA?
đ Shift Your Career into Overdrive with Rairdonâs!
       Join the Team at Rairdonâs Nissan of Auburn!
     Location: Auburn, WA | đ Full-Time | Great Benefits | Family-Owned Dealership
Are you ready to join a dealership group that actually values your talent and fuels your growth? At Rairdonâs, we donât just service vehicles â we deliver excellence, speed, and trust every single day. Now weâre looking for a Service Advisor whoâs ready to bring their A-game and dominate the fast lane of customer satisfaction.
If you live and breathe cars, love helping people, and thrive in a high-performance culture, this is your moment to accelerate your career.
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đ„ What Youâll Do
As our next Auto Service Advisor, youâll be the pit crew chief â the go-to expert who ensures every customer leaves thrilled with their experience. Youâll:
- Guide customers through their service journey with precision, confidence, and genuine care.
- Diagnose and document vehicle issues with laser-sharp accuracy.
- Recommend winning solutions that keep vehicles (and customers) running strong.
- Be the bridge between our powerhouse technicians and loyal customers.
Weâre not looking for rookies â we want proven pros whoâve mastered the art of communication, organization, and hustle.
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đ Why Rairdonâs is Better Than Most
At Rairdonâs, performance is rewarded â plain and simple. Youâll be part of a culture built on teamwork, mentorship, and advancement. We believe in promoting from within and helping our top performers rise fast.
Hereâs whatâs under the hood:
- đ° Aggressive pay plans that reward your results
- đ§ Career growth opportunities across multiple stores
- đ§ Elite technicians and a massive, loyal customer base
- đïž 5-day work schedules so you can enjoy life off the clock
- đȘ A winning environment where your energy and passion actually matter
- Â Â Â Â Â Process driven Service Department with ongoing employee training
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Compensation: Full-time total annual compensation between $50,000.00 - $150,000.00; including monthly 6% commissions of individual gross profit on service, detail, and parts (excluding warranty) in accordance with the terms of pay plan; 3.75% commissions of individual gross profit on parts Warranty individual gross profit in accordance with the terms of pay plan; additional monthly bonus up to $1,500.00 if the dealershipâs monthly customer satisfaction scores exceed national average in accordance with terms of pay plan.
Your Benefits:
- Medical, Vision, and Dental Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- 6 Paid Holidays subject to completion of 90-day introductory period
- 401k plan with match, subject to completion of the introductory period and other eligibility requirements
- Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
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đ§ What Weâre Looking For
- Experience in a fast-paced, high-volume service environment
- Strong process management and communication skills
- A customer-first mindset and sharp sales instincts
- A track record of delivering measurable results
- Independent decision-making and problem-solving confidence
- Fluent in Spanish
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⥠About You
Youâre not just good â youâre driven. Youâre that rare blend of professionalism, energy, and heart that makes customers trust you for life.
You:
- Lead with integrity and enthusiasm
- Are guest-centric, sales-focused, and results-driven
- Thrive in a rapid-paced environment
- Communicate clearly and connect easily
- Are process-minded, self-sufficient, and team-spirited
If thatâs you â we want to meet you.
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đ Ready to Ignite Your Career?
Apply now and letâs shift into high gear together!
Submit your resume (Word or PDF) and join a team thatâs redefining what it means to deliver exceptional automotive service.
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Salary : $50,000 - $150,000