Scheduling Coordinator

At No Worries Care, we've been delivering trusted, personalized home care since 1997. Join us in our commitment to worry-free care!

We're seeking a Client Care Coordinator to join our administrative team. In this role, you will be responsible for coordinating caregiver schedules, ensuring seamless coverage for our clients, and serving as a key point of contact for both clients and caregivers.

Key Responsibilities

• Build and manage caregiver schedules to ensure consistent, reliable coverage for all clients
• Communicate with clients and their families to understand scheduling preferences and care needs
• Coordinate caregiver-client introductions and facilitate smooth transitions
• Address scheduling conflicts, call-outs, and last-minute changes with a calm, solutions-oriented approach
• Maintain accurate records of client care plans, schedules, and caregiver availability
• Perform quality assurance check-ins with clients and caregivers to ensure satisfaction
• Collaborate with leadership and the care team to optimize staffing and billable hours
• Assist with other office responsibilities as needed
  
  
  

Qualifications

• 2 years of experience in scheduling, care coordination, or administrative support
• 2 years in healthcare or in-home services preferred
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Excellent communication skills, both written and spoken
• Warm, approachable personality that excels at building trust with clients and caregivers
• Proficiency with scheduling software or willingness to learn
• Valid driver's license and auto insurance
  
  
  

If you're excited about improving lives and ready to bring your passion to our team, we'd love to connect with you!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance
  
  
  

Work Location: In person