What are the responsibilities and job description for the Home Care Scheduler Healthcare Scheduling Coordinator position at No Place Like Home?
Benefits:
- Weekly Pay
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
- Wellness resources
Scheduling Coordinator - The Backbone of Care
No Place Like Home Senior Services
Full Time Hybrid Garner NC
No Place Like Home Senior Services
Full Time Hybrid Garner NC
Why This Role Matters
At No Place Like Home Senior Services, care does not start when the caregiver walks through the door. It starts with the schedule.
This is a Scheduling Coordinator role focused on home care scheduling, not just filling shifts. It is about making sure every client receives care when they expect it and every caregiver is set up to succeed.
You are the connector, the problem solver, and the one who keeps everything steady when things get unpredictable.
When you do this role well, families feel peace of mind, caregivers feel supported, and the agency runs better because of you.
What You Will Be Responsible For
Own the schedule completely
Build and manage schedules at least two weeks in advance while handling daily changes in real time
Build and manage schedules at least two weeks in advance while handling daily changes in real time
Make the right matches
Pair caregivers and clients based on skill, personality, location, and consistency, not just availability
Pair caregivers and clients based on skill, personality, location, and consistency, not just availability
Handle the unexpected with confidence
Manage call outs, emergencies, and last minute needs quickly and effectively
Manage call outs, emergencies, and last minute needs quickly and effectively
Communicate clearly and consistently
Keep caregivers, clients, and the office informed so no one is left guessing
Keep caregivers, clients, and the office informed so no one is left guessing
Set caregivers up for success
Ensure they have the right information and expectations before each shift
Ensure they have the right information and expectations before each shift
Support the bigger picture
Assist with onboarding, retention insights, and coordination across the team
Assist with onboarding, retention insights, and coordination across the team
What We Are Looking For
This is not an entry level position. Prior home care scheduling experience is required.
Experience in home care scheduling, staffing coordination, or healthcare dispatch
Strong working knowledge of scheduling systems and Microsoft Office
Ability to manage multiple moving parts without dropping the ball
Calm under pressure with strong problem solving skills
Clear and professional communication style
Team oriented mindset
High school diploma or GED preferred
Bilingual English Spanish is a plus
Experience with Caresmartz360 is a HUGE plus
Strong working knowledge of scheduling systems and Microsoft Office
Ability to manage multiple moving parts without dropping the ball
Calm under pressure with strong problem solving skills
Clear and professional communication style
Team oriented mindset
High school diploma or GED preferred
Bilingual English Spanish is a plus
Experience with Caresmartz360 is a HUGE plus
What You Can Expect From Us
Competitive pay with performance based bonuses
Hybrid schedule with 3 days in office and 2 remote
Weekly pay
Vision and dental insurance
Supplemental health and emergency care benefits through Aflac
A supportive team and leadership that values your role
Career growth opportunities within a fast growing agency
Work that matters and directly impacts seniors and their families
Hybrid schedule with 3 days in office and 2 remote
Weekly pay
Vision and dental insurance
Supplemental health and emergency care benefits through Aflac
A supportive team and leadership that values your role
Career growth opportunities within a fast growing agency
Work that matters and directly impacts seniors and their families
What This Role Requires
Flexibility as care does not always happen between 9 and 5
Availability to assist after hours when needed
Ability to begin training right away
Availability to assist after hours when needed
Ability to begin training right away
If You Are the Right Fit
You take ownership
You do not wait to be told what to do
You anticipate problems before they happen
You care about getting it right for both the client and the caregiver
You do not wait to be told what to do
You anticipate problems before they happen
You care about getting it right for both the client and the caregiver
If that sounds like you, we want to meet you
Apply today and help us deliver care families can count on every time
Flexible work from home options available.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.