Production Supervisor

Reporting to the Production Manager, the Production Supervisor will play a critical role in organizing, planning, and supervising daily production and packaging operations to achieve production objectives. The incumbent will be responsible for assigning tasks to personnel, implement corrective actions where necessary, optimize production processes to maximize output, and partner with internal teams to drive the highest quality and safety standards in daily operations.

Duties & Responsibilities

• Manage, organize, and delegate daily production and packaging activities to achieve department goals, meet customer needs and to minimize wasted labor hours and raw materials.
• Ensure personnel have the necessary tools and resources to assemble and set-up production and packaging line machines and equipment.
• Work closely with production management to identify continuous improvements and cost reduction measures in production and packaging processes.
• Train new and existing employees to ensure the highest standards in production operations.
• Escalate issues to internal stakeholders, provide recommendations and implement corrective actions.
• Conduct visual inspections of equipment and monitor production start-up and product changeovers.
• Work with maintenance personnel to resolve line breakdowns and equipment issues.
• Lead boil-out procedure including proper handling of chemicals and ensuring safety of all staff.
• Partner with QA to perform various quality, measurement, and density tests to meet production specifications.
• Meet production deadlines and productivity targets set by the management team.
• Work closely with internal teams to diagnose, troubleshoot, and resolve departmental issues.
• Generate and maintain department records, reports, and trackers.
• Assist with the development of new processes and SOPs including but not limited to collecting samples and gathering data to support new product development work.
• Conduct performance reviews, provide feedback and coaching and invest in development of staff.
• Adhere to good manufacturing practices (GMPs), facility cleanliness, personal hygiene and machine sanitation when working with food products.
• Follow all Food Safety, HACCP, Quality and Operational procedures (SOPs) as defined in NMF’s Quality Management System
• Consistently monitor and enforce procedures as per NMF’s Quality Management System and set an example for Food Safety and Good Manufacturing Practices
• Observe all safety guidelines and report safety concerns to management.
• Perform other tasks as assigned.

Process Management

• The Production Supervisor will work closely with production management and operations to plan, organize and schedule production and packaging priorities.

Leadership

• The incumbent will have a team of production or packaging workers reporting directly into them. They will be responsible for training, developing and coaching their team to increase employee engagement and retain top talent.

Internal/External

• Internal: Operations, Management, HR, Quality, Safety, Employees
• External: Third-Party Auditors

Physical Requirements & Working Conditions

• This is a Monday to Friday schedule with hours aligned to the core working hours of the business. Overtime, weekends and statutory holiday work may be required.
• Will work a combination of on-the-floor and in-office work setting.
• Will be exposed to varying temperatures including but not limited to working in production, warehouse coolers and freezers from time-to-time.
• Will be required to operate power equipment as necessary.
• May be required to lift 50 lbs.

Experience

• 3 years’ experience working in food production, processing or equivalent industry.
• Previous experience working in a line lead, team lead or equivalent role.

Education, Training, & Certifications

• High school diploma.
• Knowledge of Food Safety, GMP and HACCP standards are an asset.
• Forklift certification or training required.
• Valid First Aid certificate considered an asset.

Knowledge & Skills

• Intermediate proficiency in Microsoft Office suite required (MS Word, Excel, PPT, Outlook).
• Effective communication skills and ability to engage with all levels of the organization.
• Strong time management and the ability to manage competing priorities in a dynamic work environment.
• Strong problem-solving skills to address and resolve production issues promptly.
• High attention to detail, meticulous, and able to maintain a high level of quality.
• Adaptable, resourceful, and willing to learn.