Export Supervisor - Exempt

JOB SUMMARY 

Export Supervisor is responsible for coordinating the Air and Ocean export operational activities of the branch office with a view to maintaining competitiveness and to increasing market share and becoming an integral and profitable region of NNR/USA by performing the following duties:

Duties & Functions 

Essential: 

• Directly supervises the Export Department staff. 

• Assist in creating and implementing operational procedure for the Export Department.

• Assist in analyzing warehouse procedures to insure they meet OSHA standards. 

• Assist in implementing and training export staff on FAA safety regulations as developed by the Head Office. 

• Oversee warehouse handling of freight. 

• Ensure proper export documentation preparation to comply with US Department of Commerce and US Treasury Department regulations. 

• Disseminate new FMC regulations received from Head Office and review shipments to insure they comply with FMC regulations. 

• Monitor and review NVOCC tariff filings for the branch office. 

• Ensure the daily export operation is performed within the procedures, work instructions and follow NNR’s quality system policy.  

• Monitor Key performance indicators on a daily, weekly and monthly basis and take action when they fall below set parameters. 

• Liaise with the managers to determine, and if necessary, adjust local operation policy within corporate policy.  

• Assist in maintaining ISO standards and perform internal audits under ISO if applicable. 

• Follow NNR’s quality system policy and procedures. 

• Prepare and/or check Letters of Credit for exporting purposes. 

• Oversee generation of export bills of lading. 

• Close consolidations. 

• Oversee Dangerous Goods shipments to comply with DOT, FAA and DOC regulations. 

• Oversee live animal and perishable shipments to comply with FAA, DOA, FDA and US Customs regulations. 

• Negotiate rates and space with the airlines, steam ship lines and truckers to obtain competitive rates when applicable. 

• Provide quotations in response to customers and internal requests included overseas partners. 

• Perform customer service duties with correspondence to customers and overseas partners, e-mails fax, etc. 

• Assist Export Manager in special projects.

• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems 

• Comply at all times with NNR USA standards and regulations to encourage safe and efficient business operations. 

• Attend meetings/training as required by management. 

• Perform other duties as requested by management

QUALIFICATION STANDARDS 

Education & Experience: 

• High School diploma or GED required.   

• Associates degree or equivalent 2 years industry supervisory experience. 

• Proven understanding of the international freight forwarding business. 

• An excellent understanding of TSA Safety regulations, U.S. FMC regulations and Federal Regulations that pertain to the international export of shipments. 

• Basic training in ISO if applicable. 

• Proficient with Microsoft applications.  

• Excellent written and oral communications skills.

Physical requirements: 

• Flexible and long hours sometimes required. 

• Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.