Student Success Advocate

• 502966
• Doña Ana Community College, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Dec :55 MST

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Position
Title:
Student Success Advocate

Employee Classification:
Program Specialist

College/Division:
DACC Dona Ana CC

Department:
941500-DACC STUDENT DEVELOPMENT UNIT

Internal or External Search:
External - Open to all applicants

Location:
Doña Ana Community College

Offsite Location (if applicable):
Target Hourly/Salary Rate:
$43, Commensurate with qualifications.)

Appointment Full-time Equivalency:
1.0

Exempt or Non-Exempt
: Exempt

Summary:
DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position:

Classification Summary
Plans and implements a single, narrow focused program initiative for an identified client-oriented operational entity of the University. Participates in the generation of the program resources and in the design and development of the program operating goals, objectives, and protocols. Serves as primary point of both internal and external representation and liaison with respect to the implementation, operational matters and compliance. Provides technical/professional and programmatic guidance, consultation, and support to client constituencies .

Classification Standard Duties
Programs are usually self-funded and/or grant-funded from a major funding source or series of funding sources. Plans and coordinates the development, implementation, and execution of a single program, special project, or other initiative designed to achieve the overall mission, goals, and objectives of the program. Oversees and administers all facets of the day-to-day operations of the program and activities related to the position's specific discipline. Serves as primary liaison with internal and external constituencies on all matters relating to program activities; represents the University with respect to program activities on a local, regional, and/or national basis. Plans, develops, and implements strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposals. Provides and/or coordinates the provision of technical guidance, consultation, related support to clientele within area of program focus; provides day-to-day problem solving as necessary on day-to-day program-related needs and issues. Creates, produces, and delivers a range of promotional, educational, and informational presentations, and/or resource materials related to program activities and initiatives. Oversees and/or coordinates the collection, compilation, and analysis of program activity data; develops, writes, edits, and presents comprehensive statistical and narrative program reports and evaluations. Participates in the development of operating goals and objectives for the unit; recommends, implements, and administers methods and procedures to enhance operations, as appropriate to the unit.

Required Education, Experience, Certification/License, Equivalency
Required Education:Bachelor's degree in a related field.; Required Experience:One (1) year of professional experience related to the standard duties as outlined.; Equivalency:None

Knowledge, Skills And Abilities
KNOWLEDGE:Demonstrated professional knowledge and operational expertise within designated area of program focus.; SKILLS:Program planning, development, implementation, and leadership skills. Skill in examining and evaluating operations and developing and/or re-engineering operating strategies, systems, and procedures. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.; ABILITIES:Ability to determine informational needs, to collect and analyze information, and to devise and develop statistical analyses and reports. Ability to develop and deliver both oral and written presentations. Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources. Ability to make administrative/procedural decisions and judgments. Ability to develop and implement funding strategies and programs.

Job Duties And Responsibilities

• Provide one-on-one student support in personal and interpersonal adjustment, academic concerns, and career and life planning and refers students to counseling resources and other services as appropriate.
• Provide wrap around services to all DACC students and connection to Basic Needs resources on campus and within the community and public assistance referrals and support.
• Responsible for referring students to appropriate offices on and off campus as needed.
• Responsible for providing excellent customer service and accurate information to prospective and current students and their families regarding admissions policies, registration, financial aid & scholarships via multiple venues including in person, phone calls, text, and virtual.
• Prepares and conducts presentations on and off campus (outreach) to groups as needed.
• Develop and implement strategies for program sustainability, including grant searching and application, fundraising activities, and the development of long-term funding plans.
• Responsible for all aspects of DACC Comfort Casita – Food Pantry to include stocking, shopping, cleaning, and frequent lifting as well as supervising work-study student employees.

Preferred Qualifications

• Experience in working in a food pantry
• Experience with food safety and handling procedures
• Experience with inventory management

Special Requirements Of The Position
Department Contact:
McKenna Garcia, ,

Contingent Upon Funding:
Contingent upon external funding

Bargaining Unit Eligibility:
This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule:
Shift: Other Shift

If Not a Standard Work Schedule:
Standard, M-F, 8-5, occasional evenings/weekend hours/events are required.

Working Conditions and Physical Effort
Environment:
Work is normally performed in a typical interior/office work environment.

Physical Effort:
No or very limited physical effort required.

Lifting Requirements:
Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk:
No or very limited exposure to physical risk.

Recruitment Summary
We are New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico's 33 counties, 12 research and science centers, and through distance education.

NMS
U
*Global Campus*
Since 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives – and the lives of the people they love – through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.

NMSU Main Campus
Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College
Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Alamogordo Campus
Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated "on the hill" above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus
NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

Special Instructions to Applicants
The electronic application is the *official* document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.

EEO Statement
New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.

Salary : $43