What are the responsibilities and job description for the Operations Manager (Starting Pay: DOE) - Anchorage, AK position at NMS?
Job Description
The Operations Manager at NMS serves as the vital link between field operations and business administration. In this role, you will oversee the full lifecycle of Environmental Services (EVS), moving seamlessly from high-level financial analysis to granular vendor management.
You are responsible for the financial integrity of the division—managing everything from monthly revenue entry and inventory control to complex A/R billing and contract reviews. Beyond the numbers, you serve as a technical mentor, ensuring that managers are supported, and operational software systems run without interruption. You will report directly to the Director of Operations and Area Manager.
Responsibilities
Level One: An individual is ineligible to work in any position that has Regular Contact With or Control over Children, Dependent Adults or Vulnerable Persons if the individual has been convicted of:
Working Conditions and Physical Requirements
Weather: Indoors and Outdoors, frequently exposed to outdoor weather conditions.
Noise level: Moderate to Loud.
Description of environment: Environment will vary based on the facility assigned to.
Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
The Operations Manager at NMS serves as the vital link between field operations and business administration. In this role, you will oversee the full lifecycle of Environmental Services (EVS), moving seamlessly from high-level financial analysis to granular vendor management.
You are responsible for the financial integrity of the division—managing everything from monthly revenue entry and inventory control to complex A/R billing and contract reviews. Beyond the numbers, you serve as a technical mentor, ensuring that managers are supported, and operational software systems run without interruption. You will report directly to the Director of Operations and Area Manager.
Responsibilities
- Review and analyze weekly numbers and generate labor reports to ensure operational efficiency.
- Works with customers to ensure satisfaction in such areas as service, and problem resolution interaction with client as required.
- Enter monthly revenue for EVS units, manage journal entries, perform "true-ups," and handle unbilled accounts.
- Lead unit financial reporting, including "Flash" reviews and Esker-based reporting for EVS, K-12, and Higher Ed sectors.
- Collect, process, and review all EVS inventory monthly, ensuring all data is accurately reflected in Adaptive Insights.
- Oversee new account setups, manage billing inquiries, and process all EVS-related invoices.
- Review contracts for term dates and rates while managing rentals, utilities, and leases for EVS.
- Manage billing and conduct client research to track and resolve past-due invoices.
- Oversee the processing of work orders specifically for the EVS Department.
- Provide direct support to EVS Managers and generate miscellaneous reports for the Director of Operations and Area Managers to be used for weekly number analysis and monthly revenue/inventory data entry.
- Invoice processing and troubleshooting operational issues, such as resolving GL code errors utilized for advanced departmental reporting.
- Ability to work effectively both independently and as a collaborative team player.
- Proactive in troubleshooting system issues to prevent operational delays.
- Other duties as assigned and qualified for.
- High school diploma, or GED equivalent.
- At least 4 years experience with accounting aspects of assigned duties.
- A Valid driver’s license and an acceptable driving record for the past 3 years to be eligible under NMS’ vehicle insurance policy.
- Intermediate computer skills in Microsoft Office (Word, Excel, PowerPoint and Outlook). Candidates may be tested to verify competencies as part of the interview and selection process.
- Must have reliable transportation to work at various job locations when needed on the job. Mileage will be reimbursed as per the mileage reimbursement policy.
- Must be fluent in speaking, reading, and writing English.
Level One: An individual is ineligible to work in any position that has Regular Contact With or Control over Children, Dependent Adults or Vulnerable Persons if the individual has been convicted of:
- One or more felonies and/or two or more misdemeanors of Crimes Against Persons and/or Crimes of Violence.
- Any Crime against a Child, Dependent Adult or Vulnerable person, regardless of its classification as a felony, misdemeanor, or other type of offense.
- Any Sex Crime, regardless of its classification as a felony, misdemeanor, or other type of offense.
- Murder.
Working Conditions and Physical Requirements
Weather: Indoors and Outdoors, frequently exposed to outdoor weather conditions.
Noise level: Moderate to Loud.
Description of environment: Environment will vary based on the facility assigned to.
Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.