General Manager

The EVS General Manager provides onsite leadership and operational oversight for environmental services (EVS) across two key client facilities: the Sitka Pioneer Home (senior living) and the Sitka School District (K-12). Reporting to the Director of Operations, this role is responsible for coordinating and managing daily janitorial and housekeeping services to ensure clean, safe, and compliant environments that meet contractual, regulatory, and client expectations.

This position serves as the primary onsite leader for EVS staff, driving workforce performance, operational efficiency, and service quality across both locations. The EVS Operations Manager oversees staffing, scheduling, and service delivery while proactively addressing operational needs, resolving issues, and maintaining strong client relationships. Success in this role requires the ability to balance hands-on supervision with strategic coordination in a dynamic, multi-site environment

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The successfully hired candidate must be willing to relocate to Sitka, AK - if residing outside the State of Alask

a.
Responsibilit

• iesServe as a working lead, coordinating activities of janitors/housekeepers engaged in cleaning and/or maintaining buildings and faciliti
• es.Use and operate standard commercial cleaning equipment. (e.g., scrubbers, shampooers, buffers/polishers, extractors, wet/dry vacs, steam cleaners, and othe
• rs)Interview, hire, and train employees; plan, assign, and direct work; appraise performance and evaluations; address complaints and resolve problems; manage and approve time shee
• ts.Assist in ensuring a safe working environment throughout the facility for all employees by complying with all company safety and risk management policies and procedur
• es.Assist in monitoring employee productivity and provide suggestions for increased service or productivi
• ty.Responsible for the coordination of routine responsibilities of employees; responsibility for specific work or functional activities as directed by on-site manageme
• nt.Responsible for orientation and training of employe
• es.Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution. Develops and directs the maintenance of such typically required business reports, administrative matters, or materials as budgets, budget expenditures, operational reports, cost analysis, operational documentation, e
• tc.Tracks financial data, reports, forecasts, and expenditures to achieve optimum efficiency and economy of operatio
• ns.Support an active safety program and participate in regular safety meetings and trainin
• gs.Apply all applicable OSHA requirements to all assigned wo
• rk.Reports all accidents and injuries in a timely mann
• er.Adapts procedures, processes, tools, equipment, and techniques to meet the requirements of the positi
• on.This position is responsible for the supervision of sta
• ff.Other duties that are pertinent to the department or unit’s success may also be assign

ed.
Qualificat

• ionsHigh school diploma or GED equival
• ent.Three (3) years of general manager experience in a hospitality, health care, K-12, or senior living environm
• ent.Minimum of two (2) years of EVS management directly supervising a team of at least 10 employ
• ees.Demonstrated Working knowledge of standard commercial cleaning equipment and general cleaning proces
• ses.Must have a valid driver’s license and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance pol
• icy.Intermediate computer skills using Microsoft Office, Outlook email, and common software applicati
• ons.Contract requires employees to speak, understand, read, and write Engl

ish.
Preferred Qualifica

• tionsMulti-site janitorial/housekeeping operations management experi
• ence.Housekeeping/janitorial experience in senior living and/or K-12 school district environm